Ratings based on 467 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you, Sriram, for the excellent rating! We hope to see you again soon at Paradise Village!
by A verified traveler
Posted 21 Apr 2024
Super great and cozy
Comment from Hotel Management
22 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you, Jacob! We're glad you found your stay cozy and enjoyable. Looking forward to welcoming you back soon!
by A verified traveler
Posted 18 Apr 2024
Love it
Comment from Hotel Management
21 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you for your feedback, Tanner. We're a bit confused by the rating, as it seems you enjoyed your stay. Could you please provide more details about your experience? We're eager to understand better and improve where necessary. Thank you!
by A verified traveler
Posted 15 Apr 2024
This is a serene property, the cabin is clean and compact. The small cabins doesn’t have wifi, and it’s not mentioned in expedia site. The hot tub and sauna needs to booked separately and not a part of your charges paid for the stay. And the reservation needs to be done ahead of time on their website. It would have been great if all this info is mentioned on the expedia site. The coffee shop isn’t great, the restaurant is average.
Comment from Hotel Management
15 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you for your feedback, Sweadha. We apologize for any confusion during your stay. Unfortunately, we are constrained by the templates provided by Expedia, which limit the information we can include. However, we do send an email with detailed information about our hotel immediately after a reservation is made. For comprehensive details about amenities like WiFi availability in cabins and the booking requirements for the hot tub and sauna, we encourage guests to visit our website, which offers clear and transparent information. Please note that extra services such as the hot tub, sauna, bee therapy, wedding venue, food at our restaurant and cafeteria are not typically included in the room rate unless specified. We strive to be clear about all services and their related costs. Thank you for choosing to stay with us.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you for your feedback, Stefanie. We’re sorry to hear that your experience didn’t meet expectations. We strive to improve, and your input helps us. If you have specific issues you’d like to discuss, please contact us directly.
by A verified traveler
Posted 6 Apr 2024
Great hotel with adorable cabins!! Highly recommend it!
Comment from Hotel Management
8 Apr 2024 by Paradise Village Hotel, Hotel Management
Thanks, Bruna! We're so glad you loved the cabins. Looking forward to your next visit!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Paradise Village Hotel, Hotel Management
Thanks for staying with us, Zareh. We hope to make your next visit a 5-star experience!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you, Wei, for your excellent rate! We look forward to welcoming you back to Paradise Village soon!
by A verified traveler
Posted 6 Apr 2024
Nice family owned lodge. Courteous hosts!
Comment from Hotel Management
8 Apr 2024 by Paradise Village Hotel, Hotel Management
Thank you, Anupam! We're thrilled you enjoyed your stay and appreciated our family atmosphere. Hope to see you again soon!
by A verified traveler
Posted 27 Mar 2024
The cabins were super cute, and the shareable bathrooms were way nicer than I had expected them to be, and kept warm which was so nice.
Our power went out over night which was out of their control, and they did notify us the day of that it was going to happen, but I did have my 10 month old with me as well, and so I was really concerned with her throughout the night so I was constantly up checking on her. They did give me a free breakfast in the morning at their cafe and it was so good.
The cabin I stayed in was also not level, and that was an annoyance the whole time.
Comment from Hotel Management
29 Mar 2024 by Paradise Village Hotel, Hotel Management
Thanks for sharing, Brittany. We're glad the shared bathrooms exceeded expectations. Sorry about the power outage and the inconvenience with the unlevel cabin, especially with your little one. While you chose our most economical, tiny cabin, we do offer a range of rooms with more amenities and private bathrooms for your next visit. Hope the complimentary breakfast made your morning brighter!
