Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Excellent place
by A verified traveler from Nantucket
Posted 15 May 2024
Nothing fancy, but very clean, convenient and a fair value
by A verified traveler from Surgoinsville
Posted 11 May 2024
Super dog friendly but our room did smell like dog. Easy to get to airport and restaurants/grocery store within 2 minutes
by A verified traveler
Posted 7 May 2024
Property is very clean, rooms are well appointed and comfortable
by A verified traveler
Posted 5 May 2024
Very welcoming and friendly, good location to main attractions and shopping. Pool area was under renovation.
by A verified traveler
Posted 1 May 2024
The staff was amazing, especially Zach!
by A verified traveler
Posted 30 Apr 2024
Dependable experience across various chains of Holiday In Express Hotels
by A verified traveler
Posted 29 Apr 2024
Hotel is located near highway in a safe and convenient area.
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
Thanks for the great review and recognizing our convenient location!
by A verified traveler
Posted 18 Apr 2024
Added day two had to do it thru Expedia again. Shut my keys off for incidental charge let me walk in go upstairs without saying g anything. Brought keys down than had to go back for cc! Exhausted hot, hands full and had dog! Not nice. Than she had attitude. If I was t so tired would of left
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
We apologize for the inconvenience you experienced during your stay. We will address the issues you mentioned and strive to improve our service. We hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 18 Apr 2024
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Comment from Hotel Management
19 Apr 2024 by General Manager, Hotel Management
Thank you for rating your recent stay with us, we hope to make the next visit a 5/5!
