Ratings based on 997 Verified Reviews

4.0 out of 5
77% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from north andover

Posted 28 Apr 2024
Everything was great! The shower temp would be nice a bit hotter
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Nice bedrooms, very clean…
5 out of 5
by A verified traveler

Posted 18 Apr 2024
The staff at Aloft are amazing! Thanks to the receptionist and to Carlos the bartender for being so friendly. We were stuck near Dulles for the night after our car broke down and they made an emergency stop feel like a vacation. The rooms were spacious and very comfortable. The hotel is legitimately dog-friendly and kid-friendly.
2 out of 5
by A verified traveler

Posted 5 Apr 2024
Their shuttle service is bad. They only come every hour unlike other hotels who were between every 15-30 minutes. My family had to wait an hour since we missed the last shuttle due to bad instructions from the hotel. We missed our planned activities that day. We were not happy.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024
2 out of 5
by A verified traveler

Posted 25 Feb 2024
Stayed 1 night here, hotel had a nice vibe, however, we had a lot of issues. Check in was fine, but 1 of 2 elevators was broken. We went out and returned late, and our key didn’t work. Went downstairs, and the front desk did not know why and it took several minutes to get a working key. At this point I was exhausted and just wanted to get in my room. At 9:11a housekeeping tried several times to open my door without knocking, while we were sleeping. Luckily I used the security latch on the door. Horrible experience .
1 out of 5
by A verified traveler

Posted 15 Feb 2024
C
4 out of 5
by A verified traveler

Posted 3 Feb 2024
The stay was short and environment suitable. Though no room service or free meal (not even breakfast). I would think twice about staying in a hotel with no real amenities to my liking. For a short stay it was okay.
4 out of 5
by A verified traveler

Posted 23 Jan 2024
We had a great room and the staff were very accommodating. The only reason we didn't rate it with 5 stars is because the HVAC system was very noisy as well as the refrigerator. We fixed the fridge noise by unplugging it.
5 out of 5
by A verified traveler

Posted 21 Jan 2024 on Travelocity
My 7 yr old daughter loved the room. The art work on the wall in the bathroom was a unique and creative touch. The staff was very pleasant and may I add very beautiful. Would definitely stay again when in the area.