Ratings based on 40 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Aug 2023 on Hotels
Good cosy stay. Comfortable enough
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023
4 out of 5
by A verified traveler

Posted 11 May 2023 on Hotels
The hotel was suitable for our short stay. Appreciated the location and the free parking. But just a couple of things that stood out: - Check-In: we received an email from the hotel through hotels.com that we would receive self check-in instructions 1 week prior to stay. This did not happen, and I ended up calling the hotel the night before for them. When we got there, I realized that I was given another customer room’s code. It’s mildly concerning that I was able to open someone else’s room with no additional verification. Thanks to the staff member who was present, we eventually got this sorted out. - Cleanliness: the room was clean with the exception of one of the two body towels that had a large stained patch. - Wifi: free wifi, but was spotty during our stay there.
5 out of 5
by A verified traveler

Relaxing Adventure

Posted 4 Sep 2022 on Hotels
Nice quiet place, very convenient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2022
4 out of 5
by A verified traveler

Nice Boutique Stay

Posted 1 Sep 2021 on Hotels
Nice no hassle place.
5 out of 5
by A verified traveler

Posted 27 Dec 2020
What an awesome place to stay;-) Historical building, modern design, comfortable atmosphere and nice staffs
4 out of 5
by A verified traveler

Posted 17 Mar 2024
静かでおしゃれで清潔感があってよかった。 改善して欲しい点は、こちらから連絡しないと、お部屋の暗証番号を教えてもらえず、前日までどうしたらいいかわからなかったのと、当日になって3部屋分の暗証番号を通知されて、他の宿泊者と間違ってメール送られてるのかな、と不安になったこと。
Comment from Hotel Management
18 Mar 2024 by Renga1909 STAY Asahikawa, Hotel Management
ご迷惑をおかけして申し訳ございませんでした。今後スタッフ一同改善するよう努力致します。よろしくお願い致します。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024