Ratings based on 14 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2023
The grounds were beautiful and the staff went out of their way to help you, but our room was freezing cold the entire time. We were told that it was because the resort had switched from heating to cooling, which I get, but that didn't keep me warm at night while my wife and I huddled under 2 blankets
Comment from Hotel Management
12 Jun 2023 by Romazzino Guest Experience Team, Hotel Management
Dear Mr Christopher,We thank you for sharing with us your recent experience and for complimenting the beautiful hotel grounds and an unparalleled service. Let us thank you for bringing to our attention the problem with the room temperature. While it is true that the current a/c system is centralized, being rather hot on that days, heating was turned off. At the same time we will take a good note from you comment in order to find a different solution that can make feel better our guests during the shoulder season. We are very sorry that this impacted negatively your overall experience and we once again apologize for the inconvenience. It will be a great pleasure and honor for us to may have you back with us, we ensure you next time your stay will be even much warmer!Best Regards
by A verified traveler
Posted 1 Jun 2022 on Hotels
by A verified traveler
Posted 24 Sep 2021 on Ebookers
Position of the location
by A verified traveler
Posted 27 Sep 2019
by A verified traveler
Posted 21 Sep 2019
by A verified traveler
Posted 10 Sep 2019 on Hotels
by A verified traveler
Posted 7 Jul 2019
by A verified traveler
Maravilhoso
Posted 4 Sep 2022 on Hotelsby A verified traveler
Posted 18 Sep 2021
Panorama da togliere il fiato
by A verified traveler
Posted 7 Jun 2021
