Ratings based on 19 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Warsaw
Posted 18 Oct 2021
The hotel facilities are nice and the front desk staff were helpful. At breakfast, the service and food were lacking.
by A verified traveler
Nice newer hotel with balcony views
Posted 6 Feb 2020 on HotelsVery convenient to Arusha Technical College and Arusha Lutheran Medical Center. Newer hotel in good condition with great breakfast and nice balcony views, with HDTV and movie channel. Great service and staff.
by A verified traveler from Toronto
Posted 28 Jan 2020
The hotel did not have an elevator and we were on the 4th floor.
We were shocked to find 100's of flying insects over the bed when we entered the room.
The room was advertised having AC however there wasn't an AC unit in the room. The hotel found an industrial size portable AC unit. Unfortunately it was very noisy which made it difficult to sleep.
the room didn't have towels and hand soap when we arrived.
by A verified traveler
Basic needs covered
Posted 10 Aug 2019 on HotelsHotel is ok covers basic needs, showers need looking at, otherwise it’s the best in the area!
by A verified traveler from Welland
Posted 2 May 2019
This is a nice relatively inexpensive hotel in which to stay in Arusha. The road to the hotel is relatively rough but inside is very good. For someone on a tight budget this is a very nice alternative to the 4-star-priced hotels in Arusha.
by A verified traveler
Posted 21 Mar 2019
Very quiet place. Front desk staff is excellent. Very secured. Road to the hotel is little rough. Has a bar. Breakfast is included and is served from 6:30 am. Lunch and dinner are also served at a very nominal rates. Big shopping market is within walkable distance. Bus stand to Nairobi is less than 10 minutes.
by A verified traveler
Nice hotel, but not a good tourist spot
Posted 4 Mar 2019 on HotelsThe hotel is actually quite nice and the staff very friendly and helpful. I dinged them a little because they arranged a taxi for us to the airport and he was either drunk, extremely tired or on drugs. We did not feel safe for the entire 90 minute drive. They also advertised air conditioning but what they actually have is a dehumidifier which doesn’t do the trick.
Other than that, the hot water heater for the shower is quite quirky but sort of works. They had cold beer and the free breakfast was ok. Again, the service was actually pretty good. Their English was pretty good as well.
Location isn't the best for mzungu. It seemed like maybe there was a part of town that most mzungu stay and this was definitely far from it. We didn't feel very safe walking around after dark. Most of the restaurants and things that rate highly on Google are far away.
by A verified traveler
Posted 19 Oct 2018 on Hotels
The service at this hotel was excellent and very friendly. It was a great value.
Recommended
for Everyoneby A verified traveler from Mississauga, Ontario, Canada
Clean and comfortable for cost conscious
Posted 27 Feb 2018
Pros: It was very affordable, clean and comfortable. I felt very safe staying there.
Cons: A better selection of wines.
Location: This hotel is located close enough to downtown Arusha to walk, but far enough away that you do not have the noise and car exhaust.
This hotel exceeded my expectations. While it is not fancy, it delivers on its promise of a clean and comfortable hotel. A continental breakfast was advertised, but it included more - hot meal items as well as fresh fruit. The service was excellent both at reception and in the dining room. I also had a spectacular view of Mount Meru from my balcony.
Recommended
for Getaway With Friendsby A verified traveler
Africana Grand Hotel
Posted 6 Feb 2018 on HotelsVery nice hotel and room with friendly staff. No complaints.