Ratings based on 27 Verified Reviews

4.1 out of 5
82% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Sulfi, Hotel Management
Dear GulyThank you .Hope to see you soon.
1 out of 5
by A verified traveler

Posted 24 Dec 2019
Customer survice- speek broken Sinhala and English Food - not worth that price Facilities - no TV, no chars, no room service, no hot water for drinking, no shampoo in the room
Comment from Hotel Management
20 Feb 2020 by Ramanan, Hotel Management
Dear Mysterious Guest We are surprised by your feedback because we never heard from our earlier multi national guests about our knowledge of language. We have never mentioned anywhere that we have TV & shampoo or provide room service. you find chairs inside & outside the room. We wish you had requested for hot water, we would have definitely provided you. Best Regards Ramanan
5 out of 5
by A verified traveler

Posted 25 Oct 2019 on Hotels
Amazing staff, so friendly and beautiful people! The resort was stunning and clean.
Comment from Hotel Management
28 Oct 2019 by Gopi, Hotel Management
Dear Jessica Thank you 🙏 for your kind words. We're honored. Hope to see you again soon. Kind Regards Gopi
5 out of 5
by A verified traveler from Tel Aviv

Posted 20 Sep 2019
Our experience of the Rocco’s was excellent! We’ve stayed there for 2 weeks on half board and everything was just great. The room are simple but comfortable, we had a cube on the upper floor allowing to store all our surfing equipment on the side in the shade and dry everything the same way. All the people working there are extremely kind and professional and always here to help in any ways they just took all this experience to the next level. Amazing place with amazing people
Comment from Hotel Management
24 Sep 2019 by Gopi, Hotel Management
Dear Lorraine Thank you 🙏 for your kind words. We're honored. Hope to see you again soon. Kind Regards Gopi
5 out of 5
by A verified traveler

Posted 15 Sep 2019 on Hotels
Comment from Hotel Management
15 Sep 2019 by Gopi, Hotel Management
Dear Or Thank you 🙏 for your kind words. We’re honored. Hope to see you again soon. Kind Regards Gopi
5 out of 5
by A verified traveler from Torquay Australia

Posted 27 Aug 2019
the staff were the best!!! The location and view was amazing and the pool area gorgeous.
Comment from Hotel Management
27 Aug 2019 by Gopi, Hotel Management
Thank you for your kind words. We are honored. We look forward to welcoming you again to Arugambay Roccos. Best Regards Gopi
2 out of 5
by A verified traveler

Stay elsewhere

Posted 28 Jul 2019 on Hotels
Well overpriced. Only a small sheet to sleep under, no bathroom products, air conditioning hardly worked, they didn’t make up the room unless asked, pool was heavily chlorinated, there was no fridge or safe and the property had a terrible smell. Not worth the value at all
3 out of 5
by A verified traveler from Tasmania

Posted 19 Jul 2019 on Wotif
Great location Lovely from the outside and grounds good Nice beach area Raja (older staff member is great!) Rooms tiny and dull No safe, fridge or tv Beds only consisted of 2 sheets and you had to make your own Rooms not serviced in 5 day stay Bathrooms smelly Not worth the money
Comment from Hotel Management
25 Jul 2019 by Gopi, Hotel Management
Thank you for staying with us and for your feedback. In terms of the room, we have mentioned on our site and also OTA what is available and also ample photographs of the same. Therefore, you would have been aware of the features of the room prior to arrival. Housekeeping is done daily and our staff ask the guests everyday. Therefore we cannot accept your claim. We have many guests staying at our hotel and they have always complimented our staff for their service and friendliness, and also been very happy with the hotel.
4 out of 5
by A verified traveler

Posted 12 Jul 2019
Great rooms for a surfing holidays, Only resort with a beach front pool and the staff very helpful
Comment from Hotel Management
12 Jul 2019 by Gopi, Hotel Management
Dear Carine Thank you 🙏 for your kind words. Hope to see you again soon. Kind Regards Gopi
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