Ratings based on 2 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Huntersville
Posted 21 Feb 2022
Staff was polite and helpful. Toilet did not flush until you filled with water. Zero amenities in the room. TV only showed the channel the staff was watching in the lobby! Late night party in conference area until 2:00 am! But location was close to town. Cut our stay short to try our luck with another property.
by A verified traveler from Kampala
Posted 11 Dec 2019
Our Expedia booking wasn’t seen by the staff so they allocated our rooms to other guests and sent us to another sister hotel. Not a good experience!
Comment from Hotel Management
11 Dec 2019 by AA Ho., Hotel Management
Hello, we duly apologize for this mix-up. We will have a word with reservations to see to it that all problems have been ironed out and that improvements have been made to accommodate all our guests comfortably and without any hassle checking in. Thank you for bringing this issue to our attention.
