Ratings based on 973 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montreal
Posted 13 May 2024
Very friendly staff, excellent location.
Comment from Hotel Management
14 May 2024 by Bobby Johnson General Manager, Hotel Management
Thanks for your review of our property, have an excellent day!!!!
by A verified traveler from Montreal
Posted 13 May 2024
Very friendly and helpful staff. Great location.
Comment from Hotel Management
13 May 2024 by Bobby Johnson General Manager, Hotel Management
Peter,Thanks for your review, we appreciate the time you spent to let us know how we're doing. Have an excellent day
by A verified traveler
Posted 12 May 2024
This is a pretty hotel with wonderful staff. Mr. Kevin and all of the doormen are exceptional. The property is located in a quiet area. There are great eateries within walking distance; the hotel is also on the streetcar line. Canal Street is a short scenic stroll away if you wish to enter the French Quarter. I’ve been to NOLA many times, and the Lafayette is on my pocket list.
Comment from Hotel Management
13 May 2024 by Bobby Johnson, Hotel Management
Cathy,Thanks for your review of our property as we always appreciate the opinions of those that matter most-you. Have an excellent evening!
by A verified traveler
Posted 10 May 2024
Staff was friendly and helpful. Shout out to Denise, Dominique and Jonika!
Comment from Hotel Management
13 May 2024 by Bobby Johnson, Hotel Management
Daniel,Thanks for your review of our property as we always appreciate the opinions of those that matter most-you. Have an excellent evening!
by A verified traveler
Posted 6 May 2024
Stayed for 4 nights during Jazzfest. From check-in to check-out consistent problems. At first, they couldn't find the reservation. Then they put us in the wrong room (two doubles instead of the reserved king). The bathroom fixtures were broken. The front desk staff was abrasive and unhelpful. Our balcony door would not stay shut (the balcony communicates to all other rooms on that floor so anyone could just walk in). I had to essentially tie it shut. Despite requesting a cab and a wake up call twice, neither was done. Would never stay here again. Shocked this is a Wyndham property...
Comment from Hotel Management
7 May 2024 by Bobby Johnson General Manager, Hotel Management
David,Thanks for your review of our hotel as we always appreciate the opinions of those that matters most-you. Have an excellent day!!
by A verified traveler
Posted 6 May 2024
Close enough to the funnest parts of town but far enough away for peace and quiet. The room was comfy although the bathroom was a little down in the heels and the AC anemic. Even so, I'd gladly stay there again.
Comment from Hotel Management
7 May 2024 by Bobby Johnson General Manager, Hotel Management
Gregory,Thanks for your review of our hotel as we always appreciate the opinions of those that matters most-you. Have an excellent day!!
by A verified traveler
Posted 30 Apr 2024
It's a very noisy area and staff at this location is rude as hell.
Comment from Hotel Management
30 Apr 2024 by Bobby Johnson General Manager, Hotel Management
David,Thanks for your stay with us as we always appreciate valuable, honest feedback. Have an excellent day!!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Bobby Johnson General Manager, Hotel Management
Eve,Thanks for your review of our property, much appreciated.
by A verified traveler
Posted 27 Apr 2024
Denise was wonderful, helped us out with booking our haunted history tour and food recommendations. Great service! Would come again!
Comment from Hotel Management
30 Apr 2024 by Bobby Johnson General Manager, Hotel Management
Ha Anh,Thanks for your stay with us as we always appreciate valuable, honest feedback. Have an excellent day!!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Bobby Johnson General Manager, Hotel Management
Carole,Thanks for your stay with us as we always appreciate valuable, honest feedback. Have an excellent day!!
