Ratings based on 974 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Fine hotel with fantastic views and easy parking. Bathrooms could use a bit of an update. While the room didn’t smell at all like them, the lobby reeked of stale cigarette smoke
by A verified traveler
Posted 13 May 2024
large hotel with beautiful views. Coach party in. Food included, which was good. Breakfast superb. Good entertainer.
As a very recent widow, I was there on my own and had a single room. This was okay but was round the back without the view and rather basic. I suppose I will have to get used to single rooms,
by A verified traveler
Posted 7 May 2024
Staff excellent. Friendly and polite.
Lovely position and beautiful views.
Restaurant very good. food choices and standard of cooking very good
Bar and lounge area comfortable..
by A verified traveler
Posted 3 May 2024
The seaside is very dirty, covered with plastic debris
by A verified traveler
Posted 17 Apr 2024
The views are stunning. however this hotel is in severe need of updating. The carpet in the rooms was warped and old, the telly is serviceable but the WiFi in the room is non-existent so you have to make do with council telly. the bathroom was naff, loose wiring and exposed earth cable to the light.
massive damp patch when coming in the front door on ceiling. doors dont close just kinda bash about in the wind. the outdoor seating area has brilliant views but you have to buy a beer then go outside, then walk down slopes and over grass to get to it!
the area around is really sad with a lot of closed shops. some are open but most arent. the slanj has seen better days. Village Inn is better and has a nice choice of ales. the choice of beers at Arrochar was poor. nothing scottish. Carling (yuk), Caffreys,Guiness and Staropramen. I didnt bother ordering. no local beers at all.
when approaching the reception the two staff were bickering about a previous guest for a good minute whilst i sat there and just waited for them to finish their conversation.
on the whole. I paid £45 for a naff room so should i complain. well i wont be back. it was meh. very below average. it had a bath and was dog friendly. that was good
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Location Excelent
by A verified traveler
Posted 13 Apr 2024
The staff at the hotel are really helpful and friendly but the property itself is somewhat tired and in need of TLC.
In contrast to many reviews, our room with a Loch view was well presented and well equipped. However, the floor in the bathroom is uneven and there is evidence of a leak from the floor above, by the window.
It is such a shame that there has been little investment as the location is outstanding, staff are great and the facilities are good. We had a great breakfast and the bar area is welcoming, if dated.
by A verified traveler from sittingbourne
Posted 11 Apr 2024
Easy to check in and check out. Food was tasty, and reasonably priced for the style of hotel/restaurant. Parking is easy with parking at the top or bottom of the hill, and an entrance either end. Staff were lovely and facilities were good. I would definitely recommend.
by A verified traveler
Posted 10 Apr 2024
We thought the greeting , after a very long tiring drive in bad conditions was awful. No smiles , no pleasantries and rather grumpy and at breakfast they only wanted to remind us that we owed them £10 each. Not an uplifting experience but everything else was fine
