Ratings based on 96 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Denver
Nice Apartment-
Posted 17 Jul 2015Nice apartment set in Arreau. Nothing fancy but clean and would be nice for longer stays.
by Kevin from San Francisco
NOT a HOTEL
Posted 13 Jul 2015 on HotelsDo NOT book as a HOTEL
had to make our own bed, and strip it the next morning
not really set up for overnight stays
by Simon from London
bon annee
Posted 3 Jan 2015 on Hotelslovely short ski trip, need transport to get to slopes. Perfect for drive-ski.
by A verified traveler from Peterborough
Apartment Hotel in Central High Pyrennees
Posted 22 Jul 2009 on HotelsGood location, clean simple apartment accommodation. Arreau good base for high Pyrennees. However, about to be sold by Atrium Group so very few bookings and services obviously winding down (mid July 2009) so likely to be under new ownership thereafter
by A verified traveler
Not all we expected although facilities good
Posted 17 Jul 2009 on HotelsWe picked this hotel to give us the independence we needed as we are vegetarian and finding the right place to eat can be difficult. Let me say on the plus side that the kitchen facilities were good and there was a handy dryer in the bathroom for wet bathing suits. The swimming pool was enjoyable with views of the hills.
What did astonish us was to be asked on arrival if we wished to hire sheets. She then said 'oh you booked through the internet so that's included'. We were given clean sheets to make up the beds, but when we went to do so were overwhelmed by the smell of old sweat from the undersheets/mattress cover. We had to ask them to change the undersheet. Later that night when we made up the sofabed the same problem emerged but it was too late to contact reception. Obviously due to the hotel policy of charging extra for clean sheets some guests decide to sleep on the mattress cover alone and this is not checked when the rooms are cleaned.
Apart from this, the rooms were okay but this is not what you expect or want, to be assailed by the smell of sweat from used sheets. We would not return to this hotel.
by A verified traveler from Yorkshire, Enland
Well Impressed
Posted 1 Jun 2009 on HotelsClean, simple, but comfortably furnished, ski hotel.Helpful English speaking receptionist.Secure parking.Stunning views.
by A verified traveler from lancashire
fantastic location lovely views comfortable stay
Posted 29 May 2009 on Hotelscouldnt have asked for more, request to upgrade room for the beautiful view was dealt with promptly and courtiously. parking was secure everything as expected. would not hesitate to go back
by A verified traveler
Posted 25 Feb 2022 on Hotels
Comment from Hotel Management
25 Feb 2022 by Direction, Hotel Management
Bonjour,
Nous sommes ravis de vous avoir accueilli au sein de notre établissement. Au plaisir de vous revoir. Salutations
by A verified traveler
Posted 12 Feb 2022 on Hotels
Comment from Hotel Management
14 Feb 2022 by Direction, Hotel Management
Bonjour,
Nous vous remercions pour votre séjour ainsi que pour votre notation. En espérant vous revoir parmi nous. Meilleures salutations
by A verified traveler
Très bon séjour
Posted 8 Jan 2022 on HotelsTrès bon accueil, logement propre et très pratique le garage dans le sous sol
Comment from Hotel Management
13 Jan 2022 by Direction, Hotel Management
Bonjour Grégory,
Nous vous remercions pour votre séjour ainsi que pour votre commentaire. Au plaisir de vous revoir parmi nous et en vous souhaitant une bonne continuation.
Meilleures salutations
