Ratings based on 524 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Very good just needs some me parking
5 out of 5
by A verified traveler

Posted 17 May 2024
One of the best beds we have slept in in Europe thus far. We visited Vimy ridge and then found this hotel for the night. We enjoyed a lovely walk through the town of Arass and had fun trying to order our dinner in French at a little restaurant on the local square. The beautiful town square was a great bonus. The room was great - good bed, good pillows and excellent shower. The hotel was well maintained and the service from the front desk staff was excellent.
5 out of 5
by A verified traveler

Posted 3 May 2024
Close to train station 👍
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Great location, immediately adjacent to rail, very close to old town area which is most interesting . Hotel staff, Fanny and Steeven were welcoming and most helpful.. Room clean, nicely done snd comfortable. Breakfast really good. Would recommend absolutely
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Excellent staff. Service with a smile. Thank you.
3 out of 5
by A verified traveler

Posted 7 Apr 2024
We booked a family room (double and sofa bed). The sofa bed was very uncomfortable (even for the smaller/lighter kids). The room was too hot and the air con did not cool it down. On the plus side, the bathroom was good with a nice shower and breakfast was excellent.
5 out of 5
by A verified traveler

Posted 4 Feb 2024
This hotel surprised me. Nice updated room that was clean. Great breakfast! Easy to park and tight across from train station. Would definitely stay again. Nice staff too!
4 out of 5
by A verified traveler

Posted 25 Jan 2024
A 3 night stay here. Staff were so friendly and helpful throughout. The room was spacious and well set out. The hotel is 5 minutes from town centre where the eating and drinking options are numerous. Booking in and checking out was a very smooth process and having underground parking access was a bonus as we stayed during a heavy snow period. Lovely hotel, lovely staff.
5 out of 5
by A verified traveler

Posted 25 Jan 2024
We thought the hotel was everything we wanted for our overnight stay. Dog friendly, carpeted rooms, with all necessary facilities, excellent breakfast and friendly efficient staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024