Ratings based on 311 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edmonton
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by CH, Hotel Management
Bonjour Steven, Merci d'avoir pris le temps de votre évaluation après votre séjour.Nous sommes ravis que tout se soit très bien passé.En espérant vous revoir très prochainement, Bien cordialement.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
29 May 2024 by CH, Hotel Management
Bonjour Robert, Merci d'avoir pris le temps de vous exprimer après votre séjour !Nous sommes désolés que votre séjour n'est pas été entièrement à la hauteur de vos attentes.N'hésitez pas la prochaine fois à compléter votre évaluation de vos commentaires, ils nous aident au quotidien à améliorer la qualité de nos services et prestations.En espérant avoir gardé votre confiance pour un prochain séjour, Bien cordialement.
by A verified traveler
Posted 8 May 2024
This property is right near the square which is central and filled with dining options.
Comment from Hotel Management
29 May 2024 by CH, Hotel Management
Dear Karen, thanks for your good review.we are very happy you particularly enjoyed our situation in the heart of Arras, near the Squares.Hope to see you again, Best regards.
by A verified traveler from Chevy Chase
Posted 26 Apr 2024
Our only objection was the annoying Wifi connection, which required a complete login every 30 minutes or so. The room was smaller, but mainly because the “double“ bed turned out to be quite large (and very comfortable). You cannot beat the location - just steps from Heroes Square and reasonably priced.
Comment from Hotel Management
29 May 2024 by CH, Hotel Management
Dear Valérie, Thanks to your review and appreciations about B&B Hotel Arras Centre Les Places.We are sorry for the Wi-Fi incident during your stay. It has been resolved.Hope to keep your trust and see you again, Sincerely,
by A verified traveler
Posted 25 Mar 2024
Friendly staff, comfortable room, easy access to Grande Place.
by A verified traveler
ChristineMark
Posted 30 Jan 2024 on HotelsThis hotel is wonderful so close to the Grand Palais really nice
by A verified traveler
More of a hotel than a hotel
Posted 12 Dec 2023 on HotelsComment from Hotel Management
9 Jan 2024 by DH, Hotel Management
Dear Carl,Thank you for taking the time to share your feedback.We sincerely regret that your experience at the hotel hasn’t been up to your expectations, despite all the care taken to ensure that the stays of our guests are the best. In the future, do not hesitate to complete your note of your remarks. We hope to have the opportunity to welcome you again in the hope of improving your judgment about our hotel.Wishing you a very beautiful and happy 2024!Sincerely, Cécile HUCKHotel Manager
by A verified traveler
Posted 7 Dec 2023
The welcome was warm and friendly and very helpful with regard to parking. (Parking took a bit longer, but not the fault of the hotel, Arras was very busy with the Christmas Market). The rooms were clean and comfortable and the shower was hot and powerful (just as needed after a long day).
We enjoyed our stay, and the hotel was so convenient for the Christmas Market and the centre.
Comment from Hotel Management
28 Dec 2023 by Sophie G, Hotel Management
Bonjour David,Nous vous remercions d'avoir pris de votre temps pour partager votre expérience suite à votre séjour dans notre hôtel.Nous sommes vraiment ravis que votre séjour ait été à la hauteur de vos attentes.Vos compliments nous vont droit au cœur et je les transmets à notre équipe qui saura les apprécier.Ce fut un plaisir de vous recevoir.A bientôt.Sophie G - Réceptionniste
by A verified traveler
Posted 20 Aug 2023
by A verified traveler
Posted 31 May 2023
