Ratings based on 232 Verified Reviews

3.9 out of 5
87% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 Nov 2022
Just a one night stay. Hotel is quite dated. It is according to what i expected for what i paid with the only caveat being the very poor lighting in the room. Those ancient TL light bulbs really don’t provide much illumination.
Comment from Hotel Management
30 Nov 2022 by Lakysha, Hotel Management
Dear Xavier,Thank you for your review, it helps us improve our service.It is indeed true that our rooms are outdated, so we hope to completely renovate in 2024.Concerning the TL Light bulbs, we would have liked to hear during your stay that the lights were not satisfactory, then we might have been able to apply a suitable solution for you immediately.We look forward to welcoming you back in our hotel!
4 out of 5
by A verified traveler

Good value

Posted 14 Aug 2022 on Hotels
Basic room, clean, everything worked. Quiet area walking distance to a bus that runs frequently to the Arnhem station. No complaints. Nice staff. I would stay again.
Comment from Hotel Management
16 Aug 2022 by Lakysha, Hotel Management
Dear Thomas, Thank you for your lovely review! We look forward to seeing you again. Kind regards, Lakysha | Reception
5 out of 5
by A verified traveler

Posted 5 Aug 2022
The hotel is very clean, safe and the service is very great. I like to go always there .
Comment from Hotel Management
5 Aug 2022 by -, Hotel Management
Hello Kihara, How nice to hear that you like the hotel! We hope to see you again :) Kind regards, Demy | Reception
4 out of 5
by A verified traveler

Convenient stay for Hoge Veluwe

Posted 1 Aug 2022 on Hotels
We stayed for one night on a visit to Arnhem. The hotel is convenient for Arnhem and the National Park the Hoge Veluwe. Our rooms were in need of some refurbishment. Work was already on its way on some of the rooms.
Comment from Hotel Management
16 Aug 2022 by Lakysha, Hotel Management
Dear Diura, It is indeed true that our rooms are outdated, which is why we are currently renovating the rooms. We are happy to hear you enjoyed your stay and the National Park the Hoge Veluwe. We hope to welcome you once again in our hotel! Kind regards, Lakysha
4 out of 5
by A verified traveler

Arnham

Posted 4 Jul 2022 on Hotels
The booking details said tea and coffee facilities in the room but these weren’t available. When we asked at reception they initially resisted but when we showed them the booking details they conceded and gave us a tray of kettle, cups, etc
Comment from Hotel Management
6 Jul 2022 by Front Office, Hotel Management
Dear Stephen, Sorry to hear that you did not immediately have the facilities in the room that you were entitled to and that we gave you the impression that this was not possible. Glad that this was solved after all. Hopefully you had a pleasant stay! Kind regards, Carmen de Rouw Front Office Supervisor
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2022 on Hotels
5 out of 5
by A verified traveler

Posted 3 May 2022
Very friendly and efficient staff. Well presented public areas. Good selection of food in the restaurant. Excellent value for money.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2021 on Hotels
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