Ratings based on 591 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Really like the location which was walking distance to the Conservatorium. Only 5 min drive to town centre which has many different dining options. They not only provided a kettle, microwave and toaster but also included some plates, bowls and cutlery. We were kept warm with a heater and electric blankets. Very good value!
1 out of 5
by A verified traveler

Posted 21 Apr 2024
Filthy, dubious, tv didnt work, shower was freezing, kettle had tissue stuffed in it. It was the worst hotel we stayed in. Never again.
Comment from Hotel Management
21 Apr 2024 by Owner, Hotel Management
Sorry that you didn't have a good stay. You probably didn't let the water run long enough in the shower to let the hot water come through. Our staff always check the kettle and chairs so maybe it wasn't our issue. The TV was fixed for you when you complained as the previous guest had plugged the HDMI cable into the wrong port. I think that our previous reviews show that this is not normal.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Wotif
Lovely stay, particularly enjoyed the bbq area was a nice place to chill. Thank you for a lovely stay!!
5 out of 5
by A verified traveler

Posted 18 Jan 2024 on Lastminute
Overnight stay here with our groodle. Room was spotless and staff were welcome. Our pet was welcome everywhere (except on furniture of course) and we felt very comfortable. Location is very quiet and safe. May be busy during school mornings but we stayed during school holidays. Highly recommended!
5 out of 5
by A verified traveler

Posted 4 Jan 2024 on Wotif
Staff very pleasant & helpful
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Second time staying here. Clean, comfortable and convenient.
5 out of 5
by A verified traveler

Posted 30 Dec 2023 on Wotif
Deb was great at check in, we loved the guest info book on services, food/restaurants in the area - this was the only property that provided this info 5⭐️ for this. Sorry we missed Shelley- maybe next time
Comment from Hotel Management
30 Dec 2023 by Deb, Hotel Management
Hi JudithThank you for your review. We loved having you and hopefully Shelley will be here next time you come through. RegardsDeb
5 out of 5
by A verified traveler

Posted 29 Dec 2023
Good place stay for family.
Comment from Hotel Management
29 Dec 2023 by Deb, Hotel Management
Thank you for your review. We are glad you had an enjoyable stay.