Ratings based on 569 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by LA DIRECTION, Hotel Management
Cher client, nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel. Votre satisfaction est notre priorité. Nous espérons vous accueillir à nouveau bientôt.La Direction.
by A verified traveler
get what you pay for.
Posted 27 Oct 2023 on HotelsAll was OK for the price.
The room was not cleaned, prepared for new occupants. We walked into the room and the bed was not made, had been slept in. Had to wait after checkin till the room was cleaned and new/clean bed linens were put on the bed. Guess they check us in to early ; but it was after checkin time.
Comment from Hotel Management
23 Nov 2023 by LA DIRECTION, Hotel Management
Hello, thank you for your review. We apologize for the inconvenience you experienced with the cleanliness of your room. We take your feedback seriously and will address this issue with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back in the future.La Direction.
by A verified traveler
Short stay
Posted 15 May 2023 on HotelsI booked a room. It was perhaps not really cozy, but clean and comfortable. As I was backpacking, th hotel was quite far away from the city center of Arles, but there were busses. And I also walked a lot.
by A verified traveler
Posted 17 Jun 2022 on Hotels
Pretty basic accommodation, but at a basic price. Breakfast a great deal! Toilet had a permanent(?) stain.
Comment from Hotel Management
22 Jun 2022 by La Direction., Hotel Management
Good morning,
We would like to thank you very much for taking the time to write this comment.
Many thanks for your compliments, which will delight our entire team.
We attach particular importance to the quality and diversity of the products we offer.
We regularly propose promotional offers, and invite you to consult our site in order to benefit from them.
We look forward to welcoming you on your next visit to ARLES.
The Direction
by A verified traveler
Posted 22 Dec 2021
by A verified traveler
Posted 6 Sep 2021
The building was in poor condition. Out of 4 light fittings only 1 worked. The floor of the room was filthy. The walls were also filthy.
by A verified traveler
Posted 10 Jul 2021 on Hotels
by A verified traveler
Cheap and cheerful :)
Posted 7 Jan 2021 on HotelsPleasant stay....hotel was empty but service was great. Staff member was very helpful and accommodated to all our needs. Would stay again as good value and easy access.
by A verified traveler
Posted 31 Aug 2019 on Hotels
by A verified traveler
Posted 30 Jul 2019 on Hotels
