Ratings based on 403 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2024
by A verified traveler
Not bad but can’t say good
Posted 25 Sep 2023 on HotelsThe room is dark in the evening because one light bulb is missing. But the staff said they can only fix it after I left due to weekend. The hotel is full so I can’t change to another room. Not sufficient staff helping at breakfast time, hotel guest need to find a clean cup from other table. The price is good and the room is clean, so that you can accept they are not perfect.
by A verified traveler
Posted 15 Jul 2023 on Hotels
by A verified traveler
Posted 9 Jul 2023
Pool area was nice and restaurant staff were accommodating. Disliked carpet in bedroom area. Hard to get into center of town without a car. Taxi driver advised us not to walk back in dark
by A verified traveler
Posted 8 Jul 2023
Hotel was very nice but not very close to main attractions.
Only concern is that staff only speak French so communicating with server at their reataurant was problematic. Food at reataurant was OK at best but breakfast was very good.
by A verified traveler from Surrey
Posted 27 May 2023
A great hotel not far from the center if you have a car. Friendly staff and clean room. Not a lot to see/do in the immediate neighborhood.
by A verified traveler from Mississauga
Posted 20 May 2023
It was well
by A verified traveler
Very good, with limitations
Posted 12 Nov 2022 on HotelsAn intriguing hotel, out-of-season.
Plus points - spacious bedrooms, public areas and parking. Very convenient (perfect) for the Palais de Congrès conference centre and easy to get to. Restaurant and bar. Swimming pool. Great value for money (2/3 star level). Staff are helpful and professional.
Minus points - This is a large 7-storey hotel, an architectural period piece dating back to the 1970s (guess) including multiple meeting and conference rooms. Some interior elements and features are dated or frankly bizarre in nature (light fittings). If the hotel is at all busy, breakfast is divided into three separate rooms. Untended, unloved, garden at the rear. Some distance from Arles town centre.
Worst aspects are possibly the shameful piles of rotting rubbish in the locality - don't Arles council, or the Palais de Congrès, or the hotel care about this?
Nevertheless, for a budget hotel, overall very good . . .
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
Enjoyed this hotel
Posted 22 Jun 2022 on HotelsVery good room. Good breakfast area and nice selection of foods. Problems with second key not working. Had to ask for more toilet paper and soap dispenser was almost empty when we checked in. Very nice reception staff. Eight steps at entrance made getting in with our things a bit difficult for physically-challenged person.
