Ratings based on 404 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
A safe, clean, quiet place to stay. The gentleman at the reception desk was very helpful, professional and kind. I recommend this hotel.
by A verified traveler
Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Sandra et Johann, Gérants, Hotel Management
Cher RedouaneNous tenons à vous remercier chaleureusement pour votre note parfaite de 10/10. Votre satisfaction est notre plus grande récompense, et nous sommes ravis que vous ayez passé un excellent séjour chez nous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Votre confort et votre satisfaction sont notre priorité, et nous continuerons à fournir un service de haute qualité pour vous et nos précieux clients.Avec gratitude,
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Sandra & Johann, Managers, Hotel Management
Dear Muriel,We are truly delighted to see your perfect rating of 10/10! Your satisfaction is our ultimate goal, and we are thrilled that you had such a wonderful experience during your stay.If you ever decide to share more about your experience or have any specific suggestions, please don't hesitate to reach out. We are eager to welcome you back in the future and make your next visit just as exceptional.Warm regards,
by A verified traveler from Windsor
Posted 9 Oct 2023
Nice experience and staff was very helpful
Comment from Hotel Management
18 Oct 2023 by Sandra & Johann Managing partners, Hotel Management
Dear Jacqueline,We greatly appreciate your feedback and the perfect rating of 5/5! It's fantastic to hear that you had a nice experience during your stay with us. Our team strives to provide excellent service, and we're thrilled that you found our staff to be very helpful. Your kind words are truly motivating for us.Should you ever plan to visit us again or have any specific requests or suggestions, please don't hesitate to reach out. We look forward to the opportunity of welcoming you back and making your next stay just as enjoyable.Warm regards,
by A verified traveler from Renton
Posted 28 Sep 2023
Reception open limited
Open only 4 to 9 pm
Room type changed by front
Hotel ad 4 star but quality was 1.5 star
Sames as econo lodge or lower
Comment from Hotel Management
29 Sep 2023 by Sandra & Johann Managing partners, Hotel Management
Dear James, We apologize for any inconvenience you experienced during your visit. We understand your concern about the limited reception hours, which are clearly stated on the reservation. However, please note that we have a late check-in procedure in place to ensure that guests can access their rooms even when the reception is closed, as written in our mail confirmation. Regarding your comment about the room type, please be aware that we did not change the type of room you reserved. All our club rooms have access from the parking area and offer a view of the garden. We strive to provide accurate room assignments and maintain the quality of our rooms. We consider ourselves a 4-star establishment, and it's disappointing to hear that the quality you experienced was not up to your expectations. Your feedback is important to us, and we would like to understand more about what specifically dissatisfied you during your stay so that we can make improvements to better meet your expectations. Please feel free to share any additional details or suggestions you may have. We appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely,
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Sandra & Johann, Managing partners, Hotel Management
Dear Kurt,Thank you for awarding us a score of 8/10. We appreciate your feedback and are pleased to know that you had a nice experience during your stay with us.Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Warm regards,
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Sandra Gadiot, Gérante , Hotel Management
Cher hôteJe vous remercie chaleureusement d'avoir pris le temps de noter votre expérience au Logis Hôtel le Rodin avec une note de 8/10. Votre avis compte énormément pour nous et nous sommes reconnaissants de votre feedback.Nous sommes ravis de constater que votre séjour parmi nous a été, dans l'ensemble, satisfaisant. Cependant, afin de continuer à améliorer nos services, nous souhaiterions avoir plus de détails sur les aspects qui ont conduit à cette note de 8/10. Votre avis détaillé serait extrêmement utile pour nous aider à identifier les domaines où nous pouvons nous perfectionner davantage.En tant que gérant du Logis Hôtel le Rodin, je tiens à vous assurer que nous nous efforçons constamment de fournir à nos clients une expérience exceptionnelle. Vos commentaires nous aident à mieux comprendre vos attentes et à les surpasser à l'avenir.N'hésitez pas à nous contacter si vous avez d'autres suggestions ou des commentaires supplémentaires. Nous sommes déterminés à vous offrir un service de qualité supérieure à chaque séjour.Merci encore pour votre évaluation et votre précieux soutien.Cordialement,
by A verified traveler from San Francisco
Posted 25 Aug 2023
Comment from Hotel Management
19 Sep 2023 by Sandra & Johann, Managing partners, Hotel Management
Dear Yu tingThank you for awarding us a perfect score of 5/5. We appreciate your feedback and are pleased to know that you had an excellent experience during your stay with us.Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any specific comments or requests for your next visit, please feel free to share them.Warm regards,
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Sandra & §Johann , Hotel Management
Chère Martine, Nous vous remercions infiniment d'avoir pris le temps de nous évaluer et de nous accorder une note parfaite de 5/5. Votre satisfaction est notre plus grande récompense, et nous sommes ravis que votre expérience avec nous ait été si positive.Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de vos futurs séjours. N'hésitez pas à nous faire part de vos préférences ou de vos besoins spécifiques, car nous serons ravis de vous offrir une expérience encore plus exceptionnelle.Encore une fois, merci d'avoir choisi notre établissement, et nous attendons avec impatience de vous revoir pour une nouvelle expérience mémorable.Cordialement,
by A verified traveler
Posted 22 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Sandra & Johann , Managing partners, Hotel Management
We sincerely thank you for taking the time to evaluate us and for giving us a perfect rating of 10/10. Your satisfaction is our greatest reward, and we are delighted that your experience with us was so positive.We hope to have the opportunity to welcome you again during your future stays. Please feel free to let us know your preferences or specific needs, as we would be delighted to provide you with an even more exceptional experience.Once again, thank you for choosing our establishment, and we look forward to seeing you again for another memorable experience.Best regards,
