Ratings based on 586 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
by A verified traveler from Telford
Posted 12 Dec 2023
Beautifully decorated hotel. Easy to find and in a quiet location. However, it is not in the town centre and is easier to get there via car. The staff were very helpful and friendly. There is a small car park which was easy to use in the winter but not sure how accessible it will be for the summer period
by A verified traveler
Posted 8 Nov 2023 on Hotels
by A verified traveler
Posted 1 Nov 2023
Desk staff folks were very helpful. My friend’s wallet was stolen. The staff did everything to help.
by A verified traveler
Posted 17 Oct 2023
Overall our stay for 3 nights was comfortable, but few things need attention- our room bathroom fan did not work and the whole room steamed up when we showered. This should have been reported to maintenance by the housekeeping team AND we reported it twice to reception and nothing been done during our stay.
We had breakfast 1 morning and it was bad - no basics like tea, milk, croissants (in France!, had to ask and were told they serviced a large group first thing that morning?! Breakfast staff were ignorant - banging cutlery and plates when setting up table, making lots of noise which was unpleasant to sit and eat in.
Positive is definitely location of the hotel. Rooms are small but suitable for few nights stay. Very clean. Reception staff very pleasant.
Please be aware that parking is not guaranteed and first come first serve basis.
by A verified traveler
Posted 16 Oct 2023
Great hotel
Well located
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023
by A verified traveler
Posted 24 Jun 2023 on Hotels
by A verified traveler
Posted 15 Jun 2023 on Hotels
