Ratings based on 107 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Equipo Antay Hotel & Spa , Hotel Management
Buen día JulieMuchas gracias por su calificaciónUn cordial saludo
5 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Equipo Antay Hotel & Spa , Hotel Management
Buen día JulieMuchas gracias por su calificaciónUn cordial saludo
5 out of 5
by A verified traveler

Posted 21 Jan 2024
Close to Arica central.
Comment from Hotel Management
13 Mar 2024 by Equipo Antay Hotel & Spa , Hotel Management
Muchas gracias por calificarnos
4 out of 5
by A verified traveler

Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Equipo Antay Hotel & Spa , Hotel Management
Muchas gracias por calificarnos
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Equipo Antay Hotel & Spa , Hotel Management
Buenas tardes RosaJunto con saludar, agradecer sus comentarios y preferencia.cordialmente,
3 out of 5
by A verified traveler

Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by Equipo Antay Hotel & Spa , Hotel Management
Buenas tardes RamiroJunto con saludar, agradecer sus comentarios y preferencia.cordialmente,
3 out of 5
by A verified traveler

Posted 18 Oct 2023
The hotel overall is good. However housekeeping and, most of all, the service at the restaurant was bad. We had lunch the first and had to wait an unacceptable long time. We have some food sensitivities, but the staff seems not to understand how this is important. I was sick for a couple of days, and my wife was not allowed to take my included breakfast to our room, saying that there was an extra charge for room service. I asked for fried eggs at breakfast, but they told me that.the egg service was only for omelets (!!!). Not really a 5-star service.
4 out of 5
by A verified traveler

Posted 12 Jun 2023
i didnt like the breakfast with no option to take it to your room. if your wife wants to sleep in you cannot take her breakfast to the room. it is against the rules. there should be local olives and fresh local bread for breakfast.
Comment from Hotel Management
26 Jul 2023 by Equipo Antay Hotel & Spa , Hotel Management
Buenas tardes EstimadoJunto con saludar, agradecemos su respuesta y tomaremos en consideración sus comentarios, para nuestra mejora continuaCordialmente
3 out of 5
by A verified traveler

Posted 13 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Equipo Antay Hotel & Spa , Hotel Management
Buenas tardes Aldo. Junto con saludar, damos las gracias por la evaluación y comentarios. Un saludo
5 out of 5
by A verified traveler

Posted 3 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Equipo Antay Hotel & Spa , Hotel Management
Buenas tardes Cassiano. Junto con saludar, damos las gracias por la evaluación y comentarios. Un saludo