Ratings based on 292 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Clean, great views , good kept facilities .
Comment from Hotel Management
17 Jun 2024 by Hotel & Spa Les Mouettes' Team, Hotel Management
Dear Madam, We thank for your comment and are glad you enjoyed your stay. Regarding the the bed, it is hard to satisfy various expectations but we will take account of your comment.
by A verified traveler
Posted 3 Nov 2023
Had to help carry 2 heavy bags up 2 flights of stairs, the young lady on duty was unable to carry them.
Wi-fi was unusable.
Comment from Hotel Management
4 Nov 2023 by Maïté, Hotel Management
Dear Guest, We are sorry to hear that you weren't totally satisfied of your stay. We have check the wifi, we didn't find any problem. Feel free to contact the front desk in case of problem that maybe be solve quickly. Best regards
by A verified traveler
Posted 25 Oct 2023
Beautiful location overlooking the Mediterranean! Our room had a terrace with sea view which was awesome. There's a 10 mn walk down to some rocky coves and beach, cool cliffside hiking trails, otherwise you need a car to get anywhere. Argueles has wide, long sandy beach. Collioure has fun waterfront dining.
Comment from Hotel Management
4 Nov 2023 by Maïté, Hotel Management
Dear Sir, We thank you for having taken time to share your opinion and are glad you enjoyed your stay. To the reader, we are not on the water edge but a little above which explain the view you will have on the coast. We are located between Argeles & Collioure (2 km each) . The closest beach is Le Racou (3 minutes by car from the hotel). Then you have the other beaches of Argeles (10 minutes by car from the hotel). Don't hesitate to also discover the coves near the hotel ("Anse de Porteill) & the beach between Port-Vendres & Banuyls ("Anse de Paulilles"). Thank you again
by A verified traveler from Austin
Posted 17 Oct 2023
Comment from Hotel Management
4 Nov 2023 by Maïté, Hotel Management
Thank you for taking the time to share your opinion which of course makes us very pleased. For the reader, we specify that we have 3 rooms on the ground floor (1 double sea view, 2 family sea view), 10 rooms on the 1st floor (1 suite sea view, 1 junior suite garden view, 1 double sea view, 3 double superior sea view, 4 triple garden view) and 11 rooms on the 2nd floor (2 double sea view, 3 double superior sea view, 1 double pool view/ without balcony and 5 double garden view). Do not hesitate to call us so that we can advise you as best we can according to your expectations. Close to the main building we have 8 bedrooms (2 studios with American kitchen, 1 Junior Suite, 1 double garden view and 4 family Garden view).
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by Maïté, Hotel Management
Monsieur, Un grand merci pour votre avis. Nous allons faire notre maximum pour rester à la hauteur de votre commentaire.
by A verified traveler
Posted 27 Jul 2023 on Hotels
Comment from Hotel Management
5 Aug 2023 by Maïté, Hotel Management
Nous vous remercions de nous avoir fait partager votre opinion sur votre séjour dans notre établissement. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.
by A verified traveler
Posted 3 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by Equipe Hotel & Spa Les Mouettes, Hotel Management
Madame, Un grand merci pour votre avis. Nous allons faire notre maximum pour être à la hauteur de votre note tout au long de la saison.
by A verified traveler from Broxbourne
Posted 16 Apr 2023
Modern, clean, comfortable and great staff.
Comment from Hotel Management
16 Apr 2023 by Hotel & Spa Les Mouettes' Team, Hotel Management
We thank you for your comment which makes us very happy. We take this opportunity to thank the whole team (reception, rooms, breakfast/snacking, technical staff) for their daily investment and the quality of the work carried out. Thanks again.
by A verified traveler
Very disappointed
Posted 22 Sep 2022 on HotelsI am a disabled visiter When we booked this hotel it said it was wheelchair/disabled friendly as soon as we booked and paid for a superior room we were told there was NO lifts and our room was on the first floor! I explained that I was disabled and was then told they could get us a room on the ground floor! Not only did we have to pay 50€ more for this but the toilet and bathroom were so small that I had to back in to the toilet on my (one)crutches!
The parking would have been good but there was only one bay and a Porsche sports car was parked in that the whole time we were there and No one checked for disabled badges.
If your disabled or partly disabled this hotel isn’t for you but that’s not what is printed so please be a wear!
Comment from Hotel Management
26 Sep 2022 by Maïté, Hotel Management
Dear Guest, We are really sorry to hear that your stay wasn't what you're expected. We have 3 rooms on the ground floor. Only one is made for disabled people and it's a double room with sea view. We apologize for the fact that we didn't understand each other when we proposed you to change your room for a ground floor room which was not made for disabled people. Maybe we have not been clear enough.Regarding the porsche which was parked on one of the two disabled places, there had a autorisation too. Thank you for your feedback.
by A verified traveler from Salt Lake City
Posted 4 Sep 2022
Lovely hotel overlooking the Mediterranean on the Cote Vermeille. An out-of-the-way gem.
Comment from Hotel Management
18 Sep 2022 by Maïté, Hotel Management
Dear Guest, We thank you for having shared your opinion on this website and are glad you enjoyed your stay. For the reader, we are located on the ledge road between Argeles & Collioure with a 180 view over the mediteranean sea.
