Ratings based on 169 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Great location on the main plaza. As a single female staying always felt safe with wide range of restaurants nearby. Main sites short walking distance. Room was spotless included a fridge, nice bathroom and good WiFi. Staff friendly and helpful.
Comment from Hotel Management
30 Apr 2024 by Javier Tejeda, Hotel Management
Thank you for sharing your experience with us!We're delighted to hear that you enjoyed our hotel's great location on the main plaza and that you felt safe as a single female traveler. It's wonderful to know that you found our room spotless and well-equipped, with amenities such as a fridge, a nice bathroom, and good WiFi. We're also glad you found our staff friendly and helpful.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Javier TejedaHotel Manager
by A verified traveler
Posted 15 Apr 2024
The weather was great and the location of the hotel
Comment from Hotel Management
16 Apr 2024 by Javier Tejeda, Hotel Management
Dear Raul,Thank you for sharing your feedback with us!We're delighted to hear that you enjoyed the great weather during your stay and that you found the location of our hotel favorable.We hope you had a wonderful time in Arequipa, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards!Javier TejedaHotel Manager
by A verified traveler
Posted 1 Apr 2024
Buena ubicación, en plena plaza de armas.
Las habitaciones y las camas pequeñas.
Comment from Hotel Management
5 Apr 2024 by Javier Tejeda, Hotel Management
Estimado Eddy,Gracias por compartir tu experiencia con nosotros. Nos complace saber que encontraste nuestra ubicación conveniente, justo en la plaza de armas.Lamentamos escuchar que las habitaciones y las camas no cumplieron completamente con tus expectativas. La comodidad de nuestros huéspedes es una prioridad para nosotros, por lo que tus comentarios son valiosos y los tendremos en cuenta para mejorar nuestros servicios.Agradecemos tus comentarios y esperamos que, a pesar de esto, hayas disfrutado de tu estancia con nosotros. Si decides volver, estaremos encantados de atenderte y hacer todo lo posible para que tengas una experiencia más satisfactoria.Atentamente, Javier TejedaGerente de Hotel
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 13 Feb 2024
Very Nice
Comment from Hotel Management
23 Feb 2024 by Javier Tejeda, Hotel Management
Hi Carlos,Thank you for your feedback! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,Javier TejedaHotel Manager
by A verified traveler
Posted 2 Feb 2024
by A verified traveler
Posted 28 Dec 2023
El hotel tiene una execelente ubicacion, en plena Plaza de Armas, tiene piscina, servicio de masajes, bar, restaurant, etc.el hotel es super limpio. Puedes caminara a todos lados sin ningun problema. La gente que trabaja en el hotel son super friendly y siempre dispuestos a ayudar con cualquier duda sobre tours,etc. El desayuno es increible, super variado y delicioso. Los que trabajan en el horario del desayuno Hugo y Jose, hacen todo lo posible por hacer la diferencia y que te lleves una super experiencia. Si algun dia vuelvo a Arequipa definitivamente me quedaria en este hotel. Los dormitorios si son un poco pequeños pero la verdad no nos importo ya que estabamos fuera todo el dia.
Comment from Hotel Management
30 Dec 2023 by Javier Tejeda, Hotel Management
Estimada Gabriela,¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que disfrutaste de la excelente ubicación del hotel, así como de nuestras instalaciones y servicios como la piscina, servicio de masajes, bar y restaurante.Agradecemos tus amables palabras hacia nuestro personal. Nos enorgullece saber que encontraste a nuestro equipo amigable y dispuesto a ayudar en todo momento. Transmitiremos tus elogios a Hugo y Jose, quienes estarán encantados de saber que contribuyeron a hacer de tu estancia una experiencia memorable.Esperamos tener el placer de recibirte nuevamente si decides regresar a Arequipa. ¡Gracias por elegirnos y por tus comentarios positivos!Atentamente,Javier Tejeda MuñozGerente de Hotel
by A verified traveler
Posted 22 Dec 2023
by A verified traveler
Highly recommended hotel
Posted 26 Oct 2023 on HotelsGreat location. Staff was friendly, helpful, and professional. Breakfast was good. We enjoyed our stay and would return if we are ever in the area again.
Comment from Hotel Management
3 Nov 2023 by Javier Tejeda, Hotel Management
Dear Frank,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.We are delighted to hear that you had a highly recommended experience with us. It's wonderful to know that you found our location great and that our staff was friendly, helpful, and professional. Providing exceptional service to our guests is our top priority, and your kind words affirm that we are on the right track.We're also pleased that you enjoyed the breakfast. It's always nice to start the day with a good meal.We would be thrilled to welcome you back should you ever find yourself in the area again. Your recommendation means a lot to us, and we look forward to the opportunity to host you once more.Safe travels, and see you again in the future!Warm regards,Javier TejedaHotel Manager
by A verified traveler
Posted 13 Sep 2023 on Hotels
