Ratings based on 75 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Great spot. The staff were great especially Stephanie. Nice rooms, yummy breakfast and close to main square.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
We felt like we had a home in Arequipa at Tambo. The historic site right in our backyard was a special treat. The service was excellent and indeed heartfelt. We are returning again for our last night in Arequipa and would love to return.
4 out of 5
by A verified traveler

Posted 18 Feb 2024
The hotel is clean and near everything. The breakfest was okay. The room we had was near the front desk and an employee was talking on the phone for a long time during the night.
4 out of 5
by A verified traveler from Little Falls

This traveler left a rating score only Posted 16 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023
3 out of 5
by A verified traveler

Posted 3 Dec 2023
My main complaint is the bed was as hard as wooden board. I called the hotel prior booking and was informed that the beds are soft. Avoid if you prefer soft bed. Also, you can’t open windows and there is no HVAC. Otherwise, it’s a beautiful historic hotel
4 out of 5
by A verified traveler

Posted 2 Dec 2023
The hotel was fine and staff were very helpful. But overall, the property wasn't as nice as it seemed online and there was a strong cleaning products smell in the room our entire stay. The location was close enough to the main plaza, but wasn't on a very charming street.
3 out of 5
by A verified traveler

Lovely but warm

Posted 17 Nov 2023 on Hotels
The hotel was gorgeous and the staff were awesome and so sweet especially Maria Fay. Breakfast was lovely and the location was good. Note that there is no temperature control in the room and no screens on the windows so if you want to cool down you will let mosquitos in. A plug in fan would have been great to help with the heat.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2023