Hotels near Arcado Shopping Center

"Originally I was put in a room that haven't been remodeled since the 80s. The room was on the third floor and it was horrible. My sister had a room on the fourth floor which was worst than my room. Once I complained, I was moved the next day to the 11th floor where the rooms are being renovated. Those rooms were alot better. Also the customer service representative at the front desk was rude, I believe her name was Sabina or something. She was a middle aged W/F. If you stay at this hotel be sure to ask for a renovated room. The pictures on the website are deceiving."

"The room was great location was excellent "

"Acceptable"

"Nice price "

"Breakfast was great, staff was very friendly, we liked our room. Just wish they had let us know somehow that their pool was down… we booked the room as a birthday surprise for a kiddo that loves to swim. The hotel next door let us use theirs but it was ice cold. So the swim plan failed "

"The room I had was very nice. Upon checkin I was greated by the staff and assisted greatly. I needed a late checkout and asked a member the night before and he stated No immediately. I called the next morning and spoke to different person and was told that I could for 1 hour at no charge and then it seemed every half hour was $25. In that case after 1 hour I could have just paid for an additional day. "

"Stayed for 3 nights, bedsheets and towels should be replaced every day or every 2 days at least."

"The property was clean and comfortable. The indoor pool was unfortunately not open though. "

"Did Not Get to Check in Due to NO Rooms Available. Traveled 7 hours to not have a room even though money was taken from my card 2 days before to 'guarantee' room is secure. When I asked for accommodation to be relocated to another location with a room, I was told I would have to pay for the stay because the money does not transfer, They charged my Card AGAIN for a night because I was unable to check in. When I asked who to speak to regarding fees Intown said to speak with Expedia, and when I spoke to Expedia they said it wasn't them, to contact Intown (While Still in lobby). On Bank Statement its Labeled as Intown Took Payment Even Though The Lady at Desk Said they don't have access to funds UNTIL check in because Expedia have payment info. HORRIBLE EXPERIENCE!! check in was 3-6-23 still have not received any money back"