Ratings based on 336 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by knights Inn, Hotel Management
Thank you, for staying with us.
by A verified traveler
Posted 15 Mar 2024 on Hotels
The toilet didn’t flush
Comment from Hotel Management
18 Mar 2024 by knights Inn, Hotel Management
We fixed issue onsite. Thank you for staying with us.
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
18 Mar 2024 by knights Inn, Hotel Management
Thank you, for staying with us we look forward to seeing you back soon.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by knights Inn, Hotel Management
We apologize for the inconvenience and are working on improving.Thank you.
by A verified traveler
Posted 11 Mar 2024
Let me start by stating, the front desk staff person was super friendly and nice. Slight bobble on our check in, but he was efficient and corrected things. Our unit was a 2 room suite, so I was pleasantly surprised. It was VERY clean, as far as bathroom, surface areas, bedding, but I hate sticky floors, and felt like I had to keep my shoes on. that could just be the cleaning product, but usually is because of not using fresh water each time. That is minor. Also, I was happy there wasn't a mold or other odor in the room, so that was good. Good cable and TVs in both rooms. Bed was comfy. NO sign of bugs at all! Kitchen area nice.
Now on to the Cons...NO working ice machine, as advertised, had to try to find the pool, lol, but it was a nice one, lamps that don't work, burn holes in blanket, torn curtains (but drapes were good for privacy, being on the ground floor) kitchen cabinets kinda shabby, and you could tell the owners had put some effort into repairing walls, paint, etc. The huge minus for me was the couch and chairs. They were so badly stained and broken down, I really hesitated to sit on them. Go to Good will or the ReStore and get one for $50 that is clean.
Would I go back? Possibly. The place seemed to have nice employees and tried to maintain it somewhat, but get the ice machine and furniture resolved (and cigarette holes in bedding) and it would be a good place to stay for the area. We were there for the rodeo, and with another one in Oct, may stay here again.
Comment from Hotel Management
12 Mar 2024 by knights Inn, Hotel Management
We are happy that you were happy with your experience with us. We look forward to seeing you back soon.Thank you.
by A verified traveler
Posted 10 Mar 2024 on Hotels
Check in was quick. The bed was uncomfortable, the pillows were flat and uncomfortable. I saw at least 8 roaches in the bathroom. The light in the bathroom flickes on and off.
Comment from Hotel Management
12 Mar 2024 by knights Inn, Hotel Management
We apologize for the inconvenience and are working on improving.Thank you.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
9 Mar 2024 by knights Inn, Hotel Management
Thank you for staying with us. We look forward to seeing you back sooon.
by A verified traveler
Posted 1 Mar 2024
Please check area around property. Undesirable location. Have to ring bell outside to get in in afternoon. Room nothing like photo. Ruined part of my vacation. Did not feel safe with men hanging around outside hotel will not use knights in again
Comment from Hotel Management
4 Mar 2024 by Guest Relations, Hotel Management
Dear Valarie,It is upsetting to hear about your experience, as we work hard to impress. Nevertheless, we appreciate your feedback and the opportunity to reflect. As we endeavor to make positive changes and elevate the guest experience, we hope you will consider giving us another try in the future.
by A verified traveler
Posted 27 Feb 2024
We arrived late and left early, so it served our purpose of a place to sleep, but I would not recommend. The room had lots of problems. There were light bulbs not working. The tv remote didn't work...we had to unplug it to turn it off. The pillows were very hard. The bed quilts had burn holes. There was at least one electrical outlet that did not have a cover.
Comment from Hotel Management
27 Feb 2024 by knights Inn, Hotel Management
We apologize for the inconvenience. will have Maintenace do a walk threw to replace and fix issues.Thank you.
by A verified traveler
Posted 26 Feb 2024
PLEASE DO NOT BOOK HERE IF YOU HAVE SMALL CHILDREN. Absolutely disgusting, the sheets weren’t changed and their were bugs under the mattress. Could not stay but was told I’d still be charged. Went to a different hotel and will NEVER be going back there.
Comment from Hotel Management
27 Feb 2024 by knights Inn, Hotel Management
Thank you, for your response and we will be working on improving experience.
