Ratings based on 279 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by La direction, Hotel Management
Merci Tariq pour votre retour. Nous sommes ravis que vous ayez apprécié votre séjour et avons partagé votre commentaire avec tout le personnel pour leur plus grand plaisir. Bien Cordialement,
5 out of 5
by A verified traveler

Posted 1 Aug 2023
Comment from Hotel Management
2 Sep 2023 by La direction, Hotel Management
Sophia, nous vous remercions pour votre séjour dans notre établissement.et sommes ravis que vous l'ayez apprécié. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement
3 out of 5
by A verified traveler

Alllergen in food is poor

Posted 2 Jul 2023 on Hotels
As the hotel is at least 30 to 50 mins away from other restaurants depending on which way you walk, then best to book at least b&b or 1/2 board. It needs to sharpen up its treatment of allergens in the food served. Whilst it has a notice tooked away at the entrance of the restaurant this does not include the plat de jour menus, the menus do not make reference to allergens either. So i was faced with a steak which came with mushroom puree covered in nuts. Also nuts are only classified as peanuts in the allergen menu and therefore the hotel excludes hazelnuts, almonds etc. For a hotel of this quality this should be improved
4 out of 5
by A verified traveler

Relaxing modern hotel

Posted 28 May 2023 on Hotels
Modern hotel with friendly staff, relaxing pool and spa area . Visited in May so didnt use the outdoor areas. Very clean spacious room. A 40min walk into the centre. Ample car parking. Quiet location.
5 out of 5
by A verified traveler

Posted 8 Oct 2022 on Hotels
Comment from Hotel Management
9 Oct 2022 by L'équipe Réception, Hotel Management
Cher Liam, nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement. Nous espérons avoir le plaisir de vous accueillir à nouveaulors d'un prochain passage sur le Bassin d'Arcachon.
3 out of 5
by A verified traveler

Indoor pool not for children.

Posted 26 Jul 2022 on Hotels
A nice hotel with good rooms and EV chargers. The big let down was the pool which refused entry to children. The minimum age was 12 which both children were over and both children wore the required swimming hats. However they decided that their swimming shorts did not meet their regulations and speedos had to be worn, so they were turned away.
1 out of 5
by A verified traveler

Posted 5 Jul 2021
way overpriced broken AC all amenities closed poor service
Comment from Hotel Management
6 Jul 2021 by Hôtel les bains d'Arguin , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2020 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2019
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