Ratings based on 28 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellflower
Posted 19 Nov 2023
I just want to say how much I appreciate this property. We arrived late but they have a 24/7 hotline on standby for clarifications and guidelines. They are very quick to reply to concerns. The check in was straight forward and easy. The room was very comfortable and super clean. Love the nice touch of adding a nougat on your bed as a welcome touch! The housekeeping is also very honest and their staff are very responsive and so helpful when I left my item in the room after I checked out. They even mailed it for me. Really five star service and great hotel! Highly recommend!
by A verified traveler
Posted 19 Sep 2023
This hotel was very new and of the type where check in is automated, there are no staff at all. This was a straightforward process but be ready to take down your room number- you don't see it for long!
The hotel was close to the cycle route round Bodensee and had good covered parking for bikes. Parking was also available for cars.
The room and ensuite were spacious, modern, air conditioned, spotlessly clean and very comfortable, especially the bed ! Switzerland does use its’ own plug socket, but USB sockets were provided so no problem charging the phones. The only oddity was the sink specifically designed to have no plug which my. Husband noted this as he likes a wet shave .
There is no food available but there is an excellent bakery very close and a coffee machine in reception. A previous reviewer commented on the church bells , so I brought earplugs and did not hear them. My husband said he heard them overnight but this did not significantly affect his sleep .
by A verified traveler
Posted 18 Sep 2023
A good option for a short stay. It is a self check-in so I felt a bit strange not to have any human contact but it can be also very convenient :) and we received all the necessary information by email. It is very new and room has everything you need for a night. Very close to the lake and the city centre. Paid parking options nearby.
One negative note is that we had small spiderweb in the bathroom.
by A verified traveler
Posted 31 Jul 2023
We stayed in a beautiful, newly renovated and spacious family room, which easily fitted four people and a dog. It was spotlessly clean and the beds were comfortable. If you’re a light sleeper, bring earplugs, as the church bell rings from 5am to midnight. Arbon is a pretty old town and the hotel is a 2 min-walk from the old town and the lake. The self check in was easy. Would definitely stay again.
by A verified traveler
Super!
Posted 3 Jul 2023 on HotelsAbsolutely superb hotel. Clean, fresh rooms, great decor. Short walk from the train station, and local shops & cafes.
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 5 Nov 2023 on Hotels
Sehr schönes Zimmer und sauber. Bin zufrieden und werde sich wieder kommen.
by A verified traveler
Posted 18 Oct 2023 on Hotels
Zimmer sehr einfach.
Es gab keinen Stuhl.
Kein Bild an der Wand.
Die Fotos verprachen mehr als es war.
by A verified traveler
Posted 3 Oct 2023 on Hotels
