Ratings based on 119 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
Reception was very helpful and accomodating. Parking En-Batterie right outside Hotel was free. The "Reserved for Hotel" spots ARE NOT! Breakfast was basic but fine for included. Attached restaurant gets good reviews and always busy, but we only had the included breakfast. Good location, short walk to the best of Aranjuez.
Comment from Hotel Management
3 Mar 2024 by La Propiedad, Hotel Management
Muchas gracias por su estancia y la alta valoración de nuestros servicios. Buen viaje!!
by A verified traveler
Posted 11 Aug 2023
Staff very friendly. We enjoyed the tostada and coffee for breakfast. Hotel undergoing renovations at the moment - it will be even better when finished!
Comment from Hotel Management
13 Aug 2023 by La Propiedad , Hotel Management
Thank you very much for your stay and the high evaluation of our services. We try to improve our facilities every day. Have a good trip!!!
by A verified traveler
Posted 11 Aug 2023
If it wouldn't be very friendly staff, I'd give it one star. Leaking shower dripping all day and night, shower tray need a bit of silicone to stop puddles to appear in the bathroom, flickering lights in the bathroom, all that is nothing compared how noisy it is. It literally feels like you sleeping outside. Whilst it's a very busy street that stays up till 1pm, than you have all the rest of madness going on there, like bikers, drunken people and rubbish collection (yes that's done overnight)
Breakfast included?... Well you'll get toast with jam or tomato paste with coffee or hot chocolate and orange juice, that's all!
Parking is available for extra charge (if you lucky to find space) or for free further away.
It's one of them "never again" hotels.
Comment from Hotel Management
13 Aug 2023 by La Propiedad , Hotel Management
Dear Customer. You reserved a Family 2 bedrooms, double bed and 2 singles for about 90 euros with continental breakfast included for four people. In addition, he was allowed to accommodate his two pets. We have 24 hour reception. We are not aware of any recorded incident. Have a good trip!!!
by A verified traveler
Posted 3 May 2023
It’s centrality.
Comment from Hotel Management
4 May 2023 by Comercial, Hotel Management
Muy buenas Sr. John,Le agradecemos su estancia en el Hostal Real Aranjuez y la alta valoración de nuestros servicios. Buen viaje!!
by A verified traveler
Posted 20 May 2022 on Hotels
Comment from Hotel Management
8 Jun 2022 by HOSTAL REAL ARANJUEZ , Hotel Management
Gracias Dorothy por tu puntuación.
Te enviamos un cordial saludo
by A verified traveler
Posted 15 May 2022
Ok
Comment from Hotel Management
19 Dec 2022 by comercial , Hotel Management
Muchas gracias por su estancia.Disculpe la demora en la respuesta.Buen viaje!!!
by A verified traveler
Posted 25 Nov 2021 on Hotels
Comment from Hotel Management
19 Dec 2022 by comercial, Hotel Management
Muchas gracias por su estancia y la alta valoración de nuestros servicios.Disculpe la demora en la respuesta.Buen viaje!!!
by A verified traveler
Posted 8 Mar 2021
Buena opcion en Aranjuez, el estacionamiento es en la calle y debido a la cantidad de visitantes a veces es complicado encontrar un puesto de estacionamiento. Del resto el Hostal es muy bueno.
Comment from Hotel Management
8 Mar 2021 by XIOMARA GIRALDO, Hotel Management
Muchas gracias por su comentario José, nos alegra saber que ha disfrutado de su estancia con nosotros.
Le saluda atentamente,
by A verified traveler
Very good value and location
Posted 18 Feb 2020 on HotelsThe reception staff were friendly. The breakfast was nice. The location is very convenient to the sites. Overall: very good value.
Better signage would make it a little easier to find for those arriving in the evening. Parking was a bit of a challenge.
Comment from Hotel Management
19 Dec 2022 by comercial , Hotel Management
Muchas gracias por su estancia y la alta valoración de nuestros servicios.Disculpe la demora en la respuesta.Buen viaje!!!
by A verified traveler
Great staff
Posted 18 Jan 2020 on HotelsStaff was friendly and helpful. The staff knew some English which is great because my Spanish is not so good. Beautiful room. Near food and beautiful architecture and history.
Comment from Hotel Management
7 Feb 2020 by Xiomara Giraldo, Hotel Management
Good morning Melissa,
Thank you very much for your comment, we are pleased to hear that you had a good time with us.
Receive a cordial greeting,
