Ratings based on 669 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024
Very good value for the price
Comment from Hotel Management
9 Mar 2024 by Sami Ounalli, General Manager, Hotel Management
Dear Amirah, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards
by A verified traveler from Edmond
Posted 30 Jan 2024
Though the check in was uneasy, all else was great.
The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Comment from Hotel Management
9 Mar 2024 by Sami Ounalli, General Manager, Hotel Management
Dear Akram, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards
by A verified traveler from Jerusalem
Posted 31 Dec 2023
Comment from Hotel Management
9 Mar 2024 by Sami Ounalli, General Manager, Hotel Management
Dear Wesam,Thank you for your fantastic feedback! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,
by A verified traveler
Disappointing for most expensive hotel on our trip
Posted 1 Dec 2023 on HotelsCheck in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Comment from Hotel Management
6 Dec 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Simon, Thank you very much for the time you have given us to share your feedback regarding your recent visit here to The Movenpick Resort & Residences Aqaba. We regret to learn that several aspects of your stay did not match your expectations, Whilst we hope that you have a better experience, it is through feedback like this that we learn to continuously improve our services in the resort. We take a closer look and serious immediate action on your constructive feedback. Thank you for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to recover your impression of our services. Best regards,
by A verified traveler
Posted 14 Nov 2023
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Comment from Hotel Management
21 Nov 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Paul, Thank you for the nice review you have shared about your experience at the hotel. We are glad you enjoyed your overall experience with us. Guest satisfaction is our priority and we are glad we met your expectations. We hope to see you again very soon. Best regards,
by A verified traveler
Great place to stay in Aqaba
Posted 11 Nov 2023 on HotelsWonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Comment from Hotel Management
12 Nov 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Valued guest,Thank you for your fantastic feedback, and kind words! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,
by A verified traveler
Posted 13 Oct 2023
Expensive
Comment from Hotel Management
15 Oct 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Hazim,Thank you very much for the time you have given us to share your feedback regarding your recent visit here at The Movenpick Resort & Residences Aqaba.We regret to learn that several aspects of your stay did not match your expectations, while we hope that you have a better experience, it is feedback like this that we learn to continuously improve our services in the resort. Thank you so much for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to regain your trust and that we will be able to welcome you again when your travel plans will take you back to Aqaba.Best regards,
by A verified traveler
Outstanding Service
Posted 18 Sep 2023 on HotelsPerfect Hotel!
My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had.
The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home.
The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city.
Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Comment from Hotel Management
20 Sep 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Itay,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba,And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Meital,Thank you so much for reviewing us! We are glad for being able to contribute to your positive memories we appreciate the high rating and hope to have the opportunity to welcome you back again.Best regards,
by A verified traveler
Posted 1 Sep 2023
We love our stay at the Movenpick in Aqaba, Jordan.
A true 5 star experience.
Comment from Hotel Management
4 Sep 2023 by Sami Ounalli, General Manager, Hotel Management
Dear Michelle,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort. Best regards,
