Ratings based on 56 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2023
Thought the property is beautiful, it needs lots of maintenance. There were several things broken or not working properly. The property’s main attraction, the sauna and the steam room didn’t work. The cabin’s main door lock was broken and the light bulb in front of the cabin didn’t work…. Sometimes we didn’t have hot water in the shower
by A verified traveler
Posted 18 Aug 2019
Comment from Hotel Management
27 Aug 2019 by Pamela, Hotel Management
Muchas gracias por tus comentarios, nos ayudan a mejorar y a seguir ofreciendo un producto único para que nuestros huéspedes vengan a descansar y relajarse.
Los esperamos pronto!
by A verified traveler
Posted 18 Feb 2019
Comment from Hotel Management
5 Apr 2019 by servicio al cliente, Hotel Management
Gracias por tu puntuacion
by A verified traveler
Posted 4 Feb 2019 on Hotels
Comment from Hotel Management
5 Apr 2019 by servicio al cliente, Hotel Management
Hernan, muchas gracias
by A verified traveler
Posted 14 Jan 2019 on Hotels
by A verified traveler from Bogotá
Posted 22 Oct 2018 on Orbitz
It was a great hotel and specially the staff arr amazing
Comment from Hotel Management
24 Oct 2018 by Entremonte, Hotel Management
Thank you very much for sharing this experience with us, we hope to have you back at the hotel
by A verified traveler
Posted 16 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Entremonte Hotel, Hotel Management
Gracias.
Recommended
for Everyoneby A verified traveler from Bogota
It is a very relaxing hotel and a romantic stay
Posted 15 Mar 2017The hotel waa great. The experience and the romance was great. The people are very kind and friendly. There is a lack of information on activities which would be great if told. Another person told me it was possible to take a bike ride around but we nevee knew. Other than that, it is a great and healthy experience. I recommend staying for two nights as one just isnt enough.
by Charles
Posted 2 Jan 2017 on Hotels
by A verified traveler
Posted 14 Nov 2023 on Hotels