Ratings based on 56 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jan 2023
Thought the property is beautiful, it needs lots of maintenance. There were several things broken or not working properly. The property’s main attraction, the sauna and the steam room didn’t work. The cabin’s main door lock was broken and the light bulb in front of the cabin didn’t work…. Sometimes we didn’t have hot water in the shower
3 out of 5
by A verified traveler

Posted 18 Aug 2019
Comment from Hotel Management
27 Aug 2019 by Pamela, Hotel Management
Muchas gracias por tus comentarios, nos ayudan a mejorar y a seguir ofreciendo un producto único para que nuestros huéspedes vengan a descansar y relajarse. Los esperamos pronto!
4 out of 5
by A verified traveler

Posted 18 Feb 2019
Comment from Hotel Management
5 Apr 2019 by servicio al cliente, Hotel Management
Gracias por tu puntuacion
5 out of 5
by A verified traveler

Posted 4 Feb 2019 on Hotels
Comment from Hotel Management
5 Apr 2019 by servicio al cliente, Hotel Management
Hernan, muchas gracias
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2019 on Hotels
5 out of 5
by A verified traveler from Bogotá

Posted 22 Oct 2018 on Orbitz
It was a great hotel and specially the staff arr amazing
Comment from Hotel Management
24 Oct 2018 by Entremonte, Hotel Management
Thank you very much for sharing this experience with us, we hope to have you back at the hotel
4 out of 5
by A verified traveler

Posted 16 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Entremonte Hotel, Hotel Management
Gracias.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

It is a very relaxing hotel and a romantic stay

Posted 15 Mar 2017
The hotel waa great. The experience and the romance was great. The people are very kind and friendly. There is a lack of information on activities which would be great if told. Another person told me it was possible to take a bike ride around but we nevee knew. Other than that, it is a great and healthy experience. I recommend staying for two nights as one just isnt enough.
5 out of 5
by Charles

This traveler left a rating score only Posted 2 Jan 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2023 on Hotels