Ratings based on 558 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Whitehall
Posted 1 Apr 2024
Staff were super nice and helpful despite of the language barriers. I booked my stay through Expedia but my booking didn’t show up in the hotel’s system. I ended up paying around 20 bucks more than the rate i booked on Expedia. The restaurant at the hotel was closed for whatever reason and there was no other restaurant around the hotel that can be reached unless you have a car. The front desk person said that i could order food to the hotel but it really wasn’t an option for me.
The bed was super comfortable and the room was clean.
Comment from Hotel Management
23 Apr 2024 by Cathy, Hotel Management
Thank you for your comment. Our restaurant is indeed closed at weekends and on public holidays, but there are other possibilities. Auxerre town centre is just 10 minutes away by car. Please ask at reception. Regards
by A verified traveler
Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Fiona, Hotel Management
Monsieur, Nous vous remercions pour votre notation, Au plaisir de vous accueillir de nouveau,
by A verified traveler
Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Fiona, Hotel Management
Monsieur, Nous vous remercions pour votre notation,Au plaisir de vous accueillir de nouveau,Bien à vous,
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
14 Sep 2023 by cathy, Hotel Management
Merci pour votre noteAu plaisir de vous revoirCdt
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Le service réservation, Hotel Management
Bonjour,Merci d'avoir pris le temps de partager votre expérience, nous aurions aimé en savoir d'avantage sur le déroulement de votre séjour afin de pouvoir vous apporter une réponse appropriéeCdt
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by cathy, Hotel Management
Merci pour votre noteCdt
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Fiona, Hotel Management
Madame, Nous vous remercions pour votre notation.N'hésitez pas à nous expliquer votre notation afin que l'on puisse l'améliorer.Bien à vous,
by A verified traveler
Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Fiona, Hotel Management
Monsieur, Nous vous remercions pour votre notation, N'hésitez pas à nous en dire plus afin de l'améliorer.Au plaisir de vous accueillir de nouveau,Bien à vous,
by A verified traveler
Posted 8 Jun 2023 on Hotels
Very nice hotel with good access easy parking and pleasing surroundings good value for money
Comment from Hotel Management
12 Jun 2023 by Fiona, Hotel Management
Sir,Thank you for your review and rating,Looking forward to welcoming you again,Good for you,
by A verified traveler
Posted 6 Jun 2023 on Hotels
Comment from Hotel Management
12 Jun 2023 by Fiona, Hotel Management
Monsieur, Nous vous remercions pour votre notation, Au plaisir de vous accueillir de nouveau, Bien à vous,
