Ratings based on 766 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 30 May 2024
Rules are not enforced by employees. 4 teenage (under 17) boys in the pool area after 10pm causing a commotion. Wrestling around and throwing each other in the pool. Breakfast was bland and eggs tasted like plastic. A man was standing and coughing over the pancake maker while he was waiting for his pancakes. Beds were not that comfortable and the carpet in the room was filthy.
Noise from the road was loud and so was the barking dog next to us. We will not stay again.
Comment from Hotel Management
1 Jun 2024 by AGM, Hotel Management
Hello Janet,Thank you for taking time to review your stay with us. We wanted to take this opportunity to apologize for the bad experienced during your stay at Wingate by Wyndham Appleton.Your experience was not the quality of service that we have promised to provide to our guests. Our Wingate promise is something that we strive to deliver to every guest every day. There is no excuse that our staff did not fulfill that promise in your case. Please accept our apologies. Please give me a call or shoot me and email and I would be happy to discuss more if needed.Thank you for choosing Wingate by Wyndham and we look forward to the opportunity to better serve you in the future. Kind regards,Trevor J.
by A verified traveler
Posted 26 May 2024
Check in staff was really nice. Hotel is close to tons of food places and a huge mall. The parking lot was just redone. Room was clean. Very pet friendly.
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Hello Jackie,Thanks for the wonderful review. We are glad you enjoyed your stay and you finally got to experience our new parking lot. Hope you had some great food.See you next time.Sincerly,Trevor J.
by A verified traveler from Solon Springs
Posted 19 May 2024
Good value, nice room.
Comment from Hotel Management
29 May 2024 by Christina (General Manager), Hotel Management
Rebecca,We appreciate you taking the time to share your comments with us. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for yourpatronage.
by A verified traveler
Posted 10 May 2024
great
Comment from Hotel Management
29 May 2024 by Christina (General Manager), Hotel Management
Dear Frank,We appreciate you taking the time to share your experience with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant stay. Hope to see you again in the future.
by A verified traveler
Posted 8 May 2024
Construction and limited parking for handicapped
Comment from Hotel Management
8 May 2024 by AGM, Hotel Management
Hi Jean,Thank you for sharing your rating of our Hotel. I apologize for the inconvenience while we are trying to make the hotel a better place. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! And we hope to have the parking lot completed soon!Regards,Trevor J.
by A verified traveler
Posted 7 May 2024
Breakfast was good
Comment from Hotel Management
8 May 2024 by AGM, Hotel Management
Hi Frank,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again! Glad you enjoyed the breakfast!Regards,Trevor J.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Hello,Thanks for taking time to rate you stay with us. We appreciate the 5 stars. Hope to see you again soon!Regards,Trevor J.
by A verified traveler from Greenfield
Posted 5 May 2024
Staff was very polite, friendly and attentive.
Comment from Hotel Management
8 May 2024 by AGM, Hotel Management
Dear Scott,Thank you for sharing your thoughts on your visit with us, we truly appreciate it. I will be sure to share your comments with our staff-they will be ecstatic to be publicly recognized for their hard work. See you soon!Regards,Trevor J.
by A verified traveler
Posted 5 May 2024
Very good breakfast!
Comment from Hotel Management
30 May 2024 by Wingate by Wyndham Appleton Staff, Hotel Management
Hello Allen!Thank you so much for the rating and review. We are pleased that you enjoyed your breakfast with us. Here at Wingate by Wyndham, we strive to meet your needs and exceed your expectations.Thank you again.
