Ratings based on 993 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 19 Apr 2024
The complimentary breakfast was very small.
Comment from Hotel Management
20 Apr 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 23 Mar 2024
Walls in room were visibly dirty, chipped and stained in multiple areas. Water temp was barely warm. Halls smelled like active smoking was occurring. Tubs caulking was cracked and stained. Nightstand drawer was broken. I understand paying a $50.00 if it's worth it. I would never recommend.
Comment from Hotel Management
5 Apr 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback. thank you for bringing these issues to our attention. Our maintenance department will be made aware. Corrections will be made as soon as possible. Thank you.
by A verified traveler
Posted 19 Mar 2024
Property was quite rundown, not what I was expecting at all. definitely not like the pictures
Comment from Hotel Management
22 Mar 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback. Yes are rooms are different from the posted photos. We have all new beds, furniture, and heater-A/C units. We apologize if your room was not to your liking.
by A verified traveler
Posted 18 Mar 2024
Ok. Price was good. Finding it was convenient.
Comment from Hotel Management
22 Mar 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
22 Mar 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 11 Mar 2024
This is a long but needed post especially if you're a traveler like myself, I try to stay at budget friendly hotels but this is not it. It was a headache and a half the entire time.
Check in was fairly easy, but what they don't tell you on their site or on the phone when you call to inquire about rooms and pricing and such is that once you book the room when you get there there is a 100$ if you pay cash and a 50$ if you pay with card deposit on the room. They claim non refundable but we'll see because other hotels in the area have reviews of how they weren't being returned.
Getting to the room. It was subpar at best. The bathroom had mold.. the sink leaked.. the curtains were dirty.. how else does a massive little prickley plant stick into the middle of the curtains... gross. The toilet is super low..like for a child..I hit my head every night on the door handle getting up due to a severe hip injury.
The air-condition didn't want to cool down the room the best. The windows seal housing it was full of black mold. The beds were not comfortable. I tossed and turned, they were pretty soft so if thats your thing you're golden.
For some reason they wanted to put people with children.. in an unbooked hotel...in rooms over us..so we hear stomping and running for hours..two nights in a row.
On Saturday we noticed we didn't get any maid service, we called down there and he said they didn't do maid service and that they didn't do it on saturdays...okay.
On Sunday we get back late
Comment from Hotel Management
5 Apr 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback. Security deposit policy is posted on travel agency website. Your info slip w/room keys states housekeeping services wednesdays and saturdays. Front desk informed caller from guest room of cleaning schedule. We apologize if there was any miscommunication. If your room is not meeting expectations, please speak with front desk.
by A verified traveler
Posted 13 Feb 2024
It was quiet, but the property was in shambles. We didn't even have a tub stopper in our room
Comment from Hotel Management
17 Feb 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 8 Feb 2024
pleasant staff,
Comment from Hotel Management
17 Feb 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
by A verified traveler
Posted 6 Feb 2024
Great customer service, location and clean
Comment from Hotel Management
17 Feb 2024 by super 8, Hotel Management
Thank you for your stay. We appreciate your feedback.
