Ratings based on 978 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Perfect location as a base to explore the Great Ocean Road and surrounding area. Property had everything needed for a comfortable stay.
Comment from Hotel Management
15 May 2024 by Michelle, Hotel Management
Thank you for your review and we are so glad you enjoyed your stay here!
by A verified traveler
Posted 12 May 2024
There was a very strong odor on the carpet, smelled like feet. Also there was a strong smell like the pee near the foot of the bed.
Other things are good - Easy and quick check in and check out process, a lot of things to eat and to look at around this property, very quiet at night, feels safe in the neighborhood.
Comment from Hotel Management
13 May 2024 by Cristina , Hotel Management
Dear Haiyan,I'm so sorry your stay was marred by the smell in the carpet. The carpets were steam cleaned a few days before your arrival and must not have dried fully.We are grateful you brought this to our attention. Please accept our apology and we hope to see you again one day.Kind Regards,Cristina @ Reception
by A verified traveler
Posted 10 May 2024
Perfect location!
Comment from Hotel Management
11 May 2024 by Kim, Hotel Management
Thanks for your review Ellen. Hope to see you again sometime.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
11 May 2024 by Michelle, Hotel Management
Thank you for your review and we are glad you enjoyed your stay
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Michelle, Hotel Management
Thank you for your review and we are so glad you enjoyed your stay!
by A verified traveler
Posted 29 Apr 2024
Everything is fabulous. Will definitely stay here again if I come apollo bay!
Comment from Hotel Management
29 Apr 2024 by Michelle, Hotel Management
Thank you for your review, so glad you enjoyed your stay and we look forward to welcoming you back one day!
by A verified traveler
Posted 26 Apr 2024
Was opposite the sea and you could walk along the beach by crossing the road.The accommodation was tidy and clean and looked after. Nice bathroom.
Comment from Hotel Management
27 Apr 2024 by Michelle, Hotel Management
Thank you for your review and we are glad you enjoyed your stay.
by A verified traveler
Posted 21 Apr 2024
The place is very quiet. We stayed on the second floor and had a great ocean view. Love the city and the room was very comfy. We had the most beautiful sunrise from the balcony in our Australia trip. Will be back! :)
Comment from Hotel Management
21 Apr 2024 by Michelle, Hotel Management
Thank you for your review and we are so glad you enjoyed your time here!
by A verified traveler
Posted 11 Apr 2024
Great place to stay.
Comment from Hotel Management
12 Apr 2024 by Kim, Hotel Management
We are very glad that you enjoyed your stay. Hope to see you again.
by A verified traveler from Doolandella
Posted 11 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Michelle, Hotel Management
Thank you for your review and we are glad you enjoyed your stay with us!
