Ratings based on 983 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Conveniently located, close to the Morning Market. The staff are very friendly. There is a convenience store in the same building. The room is small, which is not surprising. Free coffee is available in the lobby, but interestingly, the machine was closed off in the morning (~11:00). It was in operation late in the afternoon.
4 out of 5
by A verified traveler

Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by Toyota, Front desk, Hotel Management
Thank you for staying at Sendai Washington Hotel.We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by フロント 吉村, Hotel Management
この度は、仙台ワシントンホテルにご宿泊頂きありがとうございます。また、お忙しい中ご投稿いただきましたこと、重ねてお礼申し上げます。また、仙台にお越しの際、当ホテルをご利用くださいますようお願い致します。スタッフ一同お待ちしております。
5 out of 5
by A verified traveler

Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by PUJA, front desk, Hotel Management
Thank you very much for staying at Sendai Washington Hotel.Hope you had a really great time.We are really looking forword to your next visit.
4 out of 5
by A verified traveler

Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Yoshimura, Front desk, Hotel Management
Thank you very much for staying at Sendai Washington Hotel. We will continue to work hard to meet your expectations. We hope that you will use our hotel again when you come to Sendai.
5 out of 5
by A verified traveler

Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by Kumagai、FrontDesk, Hotel Management
Thank you very much for staying at Sendai Washington Hotel out of many hotels. We would also like to thank you for your high evaluation.We will continue to do our best to provide a more comfortable hotel than ever before.Also, if you have a chance to come to Sendai, we would appreciate it if you could stop by.Thank you for taking the time out of your busy schedule to post.
5 out of 5
by A verified traveler

A Convenient And Lovely Hotel

Posted 6 Jan 2024 on Hotels
- Sendai Washington Hotel is an excellent hotel especially if you are visiting Sendai for the first time. It’s located at a convenient +/-5 to 7 mins walking distance from the Sendai train station. - closed to the shopping district and there is even a street market just 2 streets away (good way to discover local food and way of life) - there is a convenient store (FamilyMart) that is assessible by the hotel lobby - Checking In and Checking Out process are done through an automated machine and the hotel front desk personnel are always on- hand to assist - Hotel staff are all approachable and friendly - Amenities provided are no frill but they are practical and useful. - The rooms that my family and I occupied were clean and good size - Room temperature in excellent condition - cool air when you need as well as heater mode functioning perfectly - Shower water pressure and temperature levels was excellent - breakfast selection was plentiful and really tasty - will definitely stay at Sendai Washington when I return and will also highly recommend this hotel to others
Comment from Hotel Management
11 Jan 2024 by FrontDesk kumagai, Hotel Management
Thank you very much for staying at Sendai Washington Hotel.As a member of the hotel staff, I would like to thank you for your kind words.Also, as a hotel staff member, we are very happy to hear your kind words regarding the breakfast, cleaning, and hotel staff, and we are determined to express our gratitude to our customers even more than ever before and to do our best to improve our services. I did. Please come to Sendai again if you have a chance. All of our hotel staff members look forward to welcoming you back.
4 out of 5
by A verified traveler

Posted 30 Dec 2023
Clean and very close to station..good for business trips
Comment from Hotel Management
30 Dec 2023 by front kumagai, Hotel Management
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation of our hotel. All of the hotel staff will continue to do their best to live up to your words. Thank you for your continued support.Also, when you come to Sendai, please feel free to stop by the front desk. We'll be expecting you.
5 out of 5
by A verified traveler

Posted 28 Dec 2023
Great hotel in Sendai, close to Sendai station. The room was very comfortable. An easy walk to Sendai station and many restaurants/cafes/shops around the area. Had a really positive experience!
Comment from Hotel Management
2 Jan 2024 by Front kumagai, Hotel Management
Thank you for staying at Sendai Washington Hotel.I am relieved that you were able to relax and feel comfortable.How was your stay in Sendai?We would also appreciate it if you could stop by if you have a chance.Thank you for taking the time to post your review.
3 out of 5
by A verified traveler

Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by フロント担当 吉村, Hotel Management
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。またのご利用をスタッフ一同お待ちしております。