Ratings based on 269 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Very old room, phone does not work, cannot call reception from room. Reception area being remodeled, work area not sealed or taped up with plastic sheets, dust gets into breakfast area, dust in the area, spa is not in the same building, have to walk a long distance in the cold, it would be worst if it is windy, rain or snow, hallway dark, motion sensor doesn’t come on until one steps into complete darkness, not a good feeling. Hotel towels are thin, cheap, less than comfortable. Will not recommend staying at this hotel
by A verified traveler
Posted 29 Feb 2024
Fantastic
by A verified traveler
Posted 29 Oct 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
It's a long way from the hotel to the amenities area.
by A verified traveler
Posted 15 Aug 2023 on Hotels
by A verified traveler from Pleasanton
Posted 15 Jul 2023
The room was nice and quiet. Of course because of the heatwave, it was incredibly hot. There was construction throughout the property, so that was off putting and the property was split into several different buildings. The parking was silly. They had a pool party event that took a lot of parking so we had to search for parking at the hotel and there was no direction about the parking so we ended up paying 48 euros for one night’s stay. A very nice hotel though.
by A verified traveler
Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
5 May 2023 by AnyosPark, Hotel Management
Estimada Anna,¡Muchas gracias por elegirnos durante su visita a Andorra.Esperamos que vuelva a visitarnos en un futuro muy cercano.Le enviamos un cordial saludo.Atentamente,Anyos Park The Mountain &Wellness Resort
by A verified traveler
Posted 13 Feb 2023
Our stay was good, Anyos is a lovely place to stay the resort is close to everything what needs to be experienced in Andorra. However, there were a few disappointments: VIP access means nothing, not sure whose fault is that but when we asked for the perks, hotel were not aware of that. Also found it really strange that in a 4 star hotel they charging for parking (€18/ night )as we have not book through their website, felt a bit like we are not valued customers. Staff was friendly, however to speak with them was challenging as the majority of them does speak only catalans/spanish language. The room had a lovely view and it was nice and warm regardless the chilli weather outside and cleaners made the room everyday nice and fresh but the sheets had a few stains which was let down a bit. Furthermore, in 21st century would be nice to have a smart tv or more channel again in English. We had half board, breakfast and dinner was okay there were enough choice and mostly was enjoyable. Drink menu with prices would be nice for future reference at the dinner buffet. Spa facilities were okay, swimming pool is nice a fair size, steam sauna were lovely but the other sauna need repair, it was good for nothing. Jacuzzi is a bit small for such a huge resort and in the other pool water is cold to stay longer for massage. All in all it is a pleasant place to stay with lots of opportunities but some details what needs to be looked into.
Comment from Hotel Management
14 Feb 2023 by Montse Molina, Hotel Management
Thank you for sharing your experience, it is very valuable for us the opinion of our guests.We are pleased that the facilities and staff at the resort were to your liking.We take note of the details you mention to try to improve as we hope that our guests leave Anyós Park Resort completely satisfied.We are waiting to change some of the televisions at the request of the guest, we hope they arrive soon to be able to change them.We hope to improve all these details that you mention in order to exceed your expectations.Again, thank you for your feedback and we take note of it.Thank you very much.Yours sincerely,Montse MolinaRooms Division Manager
by A verified traveler
Posted 31 Aug 2022
Great hotel and area for a relaxing getaway. Loved the mountains. The rooms do not have air conditioning and when we stayed it was a hot day so the room got really warm.
Comment from Hotel Management
10 Sep 2022 by Montse Molina, Hotel Management
Thank you for your comments.I am sorry that you have suffered from the heat, normally in Andorra we do not suffer from big anticyclones, although the week you were there we did reach high temperatures.We hope to see you again soon.
by A verified traveler
Posted 22 Aug 2022
The room was very spacious, with beautiful views of the mountains.
Comment from Hotel Management
27 Aug 2022 by Montse Molina, Hotel Management
Thank you for your comments that helps to other future guests to stay with us.
