Ratings based on 159 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Nice place.
Comment from Hotel Management
27 May 2024 by Team Radisson Hotel Berchem, Hotel Management
Dear James,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Team Radisson Hotel Berchem
by A verified traveler
Posted 27 Apr 2024
Rooms were quiet and had good facilities. Staff were friendly and helpful. Very close to train station and short walk to square. Amazing breakfast
Comment from Hotel Management
29 Apr 2024 by Team Radisson Hotel Berchem, Hotel Management
Dear Clare,Thank you for such a positive review.It's wonderful to know that you found our rooms to be quiet and well-equipped, meeting your needs for a peaceful retreat. Our team takes great pride in offering friendly and helpful service, so your kind words are truly appreciated. The convenience of our proximity to the train station is something we are glad you benefited from, along with the short walk to the square that offers a glimpse into the local charm of Antwerp.The team at Radisson Hotel Antwerp Berchem is thrilled to learn that our breakfast stood out as an amazing part of your experience. We believe in starting the day strong with a hearty and delightful meal, and it seems we've succeeded in providing that for you.At Radisson Hotel Antwerp Berchem, we strive to create a memorable experience for all our guests, and it brings us joy to know we have succeeded in doing so during your visit. Your feedback serves as a wonderful encouragement for us to continue delivering the high standards we set for ourselves.It would be our pleasure to have you return on another occasion. Very best wishes,Team Radisson Hotel Berchem
by A verified traveler
Posted 26 Mar 2024
Very clean and nice place, will stay again at this place on my next visit.
Comment from Hotel Management
27 Mar 2024 by Team Radisson Hotel Berchem, Hotel Management
Dear Jabbar,Thank you for this kind review.We're thrilled to hear that the cleanliness of our hotel met your expectations and that you found the room amenities to your satisfaction. It's also great to know that our team's service made a positive impact on your stay. Our modern rooms are indeed designed with comfort and style in mind, and we are glad that these details contributed to your enjoyable visit.We look forward to seeing you again.Best wishes,Team Radisson Hotel Berchem
by A verified traveler
Posted 12 Feb 2024
I like everything about it.
Comment from Hotel Management
13 Feb 2024 by Team Radisson Hotel Berchem, Hotel Management
Dear Adedoyin, Thank you for this positive feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We hope that you will stay with us again many more times in the future. Best wishes,
by A verified traveler
Lovely, well located hotel
Posted 10 Oct 2023 on HotelsFresh looking, comfortable hotel very well located and easy to get to. The staff on reception were very welcoming and efficient and the rooms well equipped, spotlessly clean and well presented. My room had complimentary water and at kettle for tea and coffee. Parking is below and has an extra charge but you can come and go many times for one fixed fee.
Comment from Hotel Management
11 Oct 2023 by Team Park Inn Berchem, Hotel Management
Dear David,Thank you for taking the time to give your opinion about your stay.We are delighted to hear that you found our hotel fresh and comfortable, and appreciated its convenient location. Our team takes pride in providing a welcoming and efficient service, so your kind words mean a lot to us. It's great to know that you enjoyed the well-equipped, clean rooms and the complimentary water and tea/coffee facilities.We understand that parking can be a concern for some guests, but we're glad that you found our underground parking with a fixed fee convenient for your stay. We always strive to provide a seamless experience for our guests, and we're happy that you were satisfied with the overall experience.We look forward to welcoming you back for another visit. Best wishes,Team Park Inn Berchem
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Team Park Inn Berchem, Hotel Management
Dear Anne,Thank you for this great feedback about your recent stay.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to the pleasure of seeing you again in the future. Kind regards,Team Park Inn Berchem
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
23 May 2023 by Team Park Inn Berchem, Hotel Management
Dear Dinesh,It was a pleasure to receive this kind review of your time with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Team Park Inn Berchem
by A verified traveler
Posted 12 Feb 2023
Something brown smeared over the light switch near the bed - disgusting
Comment from Hotel Management
13 Feb 2023 by Team Park Inn Berchem, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback.We're very sorry to hear that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter to ensure you have an enjoyable stay.Please be assured we will be addressing your comments with our housekeeping team to ensure we continue to deliver our services to the standards expected of us. Thank you for bringing this matter to our attention.We hope you will consider staying with us again in the future. Best regards,Team Park Inn Berchem
by A verified traveler
Posted 27 Jan 2023
Nice place to stay, food was good. No room Service though.
Comment from Hotel Management
29 Jan 2023 by Team Park Inn Berchem, Hotel Management
Dear Andrew,Thank you for taking some time to share your review.It's great to know that you had a pleasant stay and appreciated your dining experience. However, while we are sorry for any inconvenience you experienced regarding room service, we do have a call-and-collect service available, where you can place a call to order and pick up your order at the restaurant. We look forward to welcoming you back in the future.Best wishes,Team Park Inn Berchem
