Ratings based on 54 Verified Reviews

4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2019
We had to extend our stay for two more days. This was accommodated with no problem at all. Very nice people
Comment from Hotel Management
9 Sep 2019 by Team Alto del Sol, Hotel Management
Gracias
5 out of 5
by A verified traveler from Gurnee

Posted 8 Jul 2019
I did not like the fact the hall lights motion sensor turned the lights off after only five seconds. A period of fifteen to thirty seconds would be preferable so that a new arrival had time to get used to the finicky key card system. Also, I did not like that the hotel was so hard to find after sunset, even using a map. The sign was difficult to read and could use darker letters and a larger diameter sun. The signs were easy to see during daytime. I liked the breakfast and the private parking, and the room in general.
3 out of 5
by MARIANO

This traveler left a rating score only Posted 3 Aug 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Good hotel on south side

Posted 10 Jul 2017
Pros: Friendly staff , clean , good wifi connection.
Cons: The breakfast bar should serve real fruit juice. The juice is very sugary something a kid would drink. Eggs always cold.
Location: Restaurants and pubs excellent but on the expensive side. Close to ocean.
Stayed at this hotel for 5 nights to be near family. It offers excellent value if booked through expedia. Staff is super friendly. Hotel is clean with AC and heating (we went in winter) Breakfast bar is good. On the outskirts of city center (south side) close to a few restaurants and many pubs. No restaurant at hotel. Parking small. On waterfront, park and small beach. We felt safe. For the price its a good choice.
3 out of 5
by A verified traveler

OK

Posted 23 Nov 2016 on Hotels
Generally OK, mattress had seen better days. Breakfast limited and doors locked until 6:45A which gave me 10 minutes before I had to leave. Free parking limited but decent access.
2 out of 5
by A verified traveler

Mal estado

Posted 19 Sep 2023 on Hotels
Hotel en malas condiciones, toallas rotas, sabanas de poco hilos, desayuno pobre, cochino, mala experiencia
5 out of 5
by A verified traveler

Hotel Alto del Sol Costanera

Posted 31 Oct 2022 on Hotels
Un viaje que con todo incluido, desde la limpieza de la habitación, los desayunos exquistos hasta la ubicación, cercano a playa la puntilla, buenos restaurantes y pub. Seguro volvemos.
Comment from Hotel Management
7 Nov 2022 by Team Hotel Alto del Sol, Hotel Management
Muchas gracias, esperamos tenerlos en una próxima oportunidad.
2 out of 5
by A verified traveler

Posted 24 Jul 2022 on Hotels
Tuvimos problemas con estacionamiento. En la publicidad de la página de booking ofrece estacionamiento como uno de los servicios disponibles y en el hotel nos explican qué hay solo 8 estacionamientos para 48 habitaciones. En resumen no pudimos acceder al estacionamiento del hotel pues estaba copado. Dejamos el vehículo afuera y obtuvimos un 10% de descuento del valor total de la estadía.
5 out of 5
by A verified traveler

Posted 3 Jul 2022 on Hotels
Comment from Hotel Management
10 Jul 2022 by Team Alto del Sol, Hotel Management
Thank You
3 out of 5
by A verified traveler

Posted 1 Apr 2022
Lo cerca desayuno bueno
Comment from Hotel Management
16 May 2022 by Team Hotel Alto del Sol, Hotel Management
Gracias
Back to Hotel Details Showing Reviews 1 - 10 of 54 Next