Ratings based on 375 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from FULLERTON
Posted 18 May 2024
bed
Comment from Hotel Management
23 May 2024 by Guest Relations, Hotel Management
Dear Jonguk,We're glad you chose to stay with us, though we are disappointed that your visit fell short of your expectations. Please accept our apologies for any discomfort you experienced, and know that your comments will be utilized to ensure improvements are made swiftly. We appreciate your feedback and hope to provide you with the relaxing stay we are truly known for in the future.
by A verified traveler from Antioch
Posted 5 May 2024
Very quiet and affordable.
by A verified traveler from Pittsburg
Posted 20 Apr 2024
The housekeeping lady/made took it upon herself to walk into my room while I was still there she didn't knock or anything she just helped herself and came right into my room and lied then said that I opened the door for her so I stayed there until the property owner was able to get there which he never did and I also asked him to pull the camera footage so they could see that she was lying I'm still waiting I'm very upset and invaded my privacy what if I was sleeping what if I was in the shower what if I was naked it is not okay for somebody to walk into somebody's room check out time is 11 she did this around 9:15 a.m. I will never return there and I will make sure she gets fired and I'm going to have to report it to BBB and also call the cops and make a police report
Comment from Hotel Management
25 Apr 2024 by Guest Relations, Hotel Management
Dear Nicole,Please accept our apologies for any inconvenience you experienced during your recent stay. What you've described is very concerning to us, and we aim to rectify the matter swiftly. Feel free to reach out to us offline at any time with any lingering concerns you have, as we are always available to assist our great guests. Thank you, and we look forward to hearing from you soon.
by A verified traveler
Posted 7 Apr 2024
Nice stay.
Comment from Hotel Management
11 Apr 2024 by ROCKY, Hotel Management
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,
by A verified traveler
Posted 7 Apr 2024
They wouldn’t let us plug our boat in because they thought it would short circuit their power grid. The boat runs on low voltage, so it’s the equivalent to plugging your phone into the wall. Regardless, it was super inconvenient and we needed to find a different area to plug our boat in. Don’t come here if you have a boat.
Comment from Hotel Management
11 Apr 2024 by ROCKY, Hotel Management
Kindlily note that we did not mention that we have charging facility for boat and RV in property. Hence for safety reason we do not allow external charging equipment outside area.
by A verified traveler from WOODBRIDGE
Posted 4 Apr 2024
Property was okay. But, coffee maker was very dirty, bathroom had mold. Convenient location and very affordable. Having to provide additional deposit after already paying. All a bit disappointing. Next time, I would probably be willing to spend a little more for a nicer hotel.
by A verified traveler
Posted 30 Mar 2024
Clean, quiet and felt safe. Remodeled and Nice new bedspreads. However not enough towels fo 2 without request and no tissue in the bathroom. Also have to pay for Ice.
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
11 Apr 2024 by ROCKY, Hotel Management
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,
by A verified traveler
Posted 20 Mar 2024
Mattress was horrible stinky ' so bad I couldn't sleep much . Peep hole was gone and open but replaced with tin foil which didn't do the trick they where hoping for . Owner needs to get it together . He is very bossy and forgets customer satisfaction is key in any business!! Place is not a clean place but a dump and it should be cleaned up and not with new bedspreads only 😆 Seems to me it's for the locals to do there dirty and it shows ! Get with it ☹️🫣😱
Comment from Hotel Management
26 Mar 2024 by General Manager, Hotel Management
Dear Nancy,Please know that guest satisfaction is very important, and we are disappointed to read of your recent experience. Our team will investigate these matters to discover what may have gone wrong. This is not indicative of the quality accommodations we wish to provide. We hope you will allow us to show you a better stay in the future. Safe travels, and thank you for your feedback.
by A verified traveler
Posted 4 Mar 2024
Everything was fine
Comment from Hotel Management
11 Apr 2024 by ROCKY, Hotel Management
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,
