Ratings based on 7 Verified Reviews
4.0 Room cleanliness
1.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
The house was nice with lots of room. The area outside was a bit noisy.
Comment from Hotel Management
14 May 2024 by Ricardo, Hotel Management
Thanks Paola for your review, It's so great to know that a wonderful guest like you and your family have felt comfortable and like at home. I's sorry, however, because of the noise outside of the property. I'll be delighten hosting you again whenever you feel like visiting us again. Bye,
by A verified traveler
The owner didn’t honor the booking!!! Scam
Posted 9 Dec 2023 on HotelsThe owner rented the property in another website and it was not available when we arrived. We couldn’t find another place in the city. It was a terrible experience.
by A verified traveler
Posted 29 Jul 2023
Miranda was very nice
Comment from Hotel Management
6 Sep 2023 by Ricardo, Hotel Management
You are a great family, I'm so happy that your stay was so very pleasant. You'll be welcome again, anytime. Thanks,
by A verified traveler
Posted 24 Mar 2023
Comment from Hotel Management
20 Apr 2023 by rlima, Hotel Management
Muchas gracias Janette por tu estancia. Fue un gran gusto tenerlo a ti y tu familia. Los esperamos en el futuro cuando deseen volver.
by A verified traveler
Posted 14 Feb 2023
by A verified traveler
Posted 10 Apr 2022
The property was easy to find, Mrs. Ana was super nice, she gave us a tour of the property, provided us with everything we needed. Will definitely be back!!
Comment from Hotel Management
5 May 2022 by Villas Santa Ana-Ricardo, Hotel Management
Thanks for your comments. It motivate us to continuesly improve our quality on the villa's comfort and cleanliness and the cordiality and warmess of our human interactions with our guests. We look forward to see you soon!
by A verified traveler
Posted 12 Dec 2021 on Orbitz
I didn´t like the parking place. And I talked with our neighbors that had a smaller car to change places with us. they agreed but the lady in charge didn´t let us. our car was bigger and we even blocked the exit a little.
the place is great and I would use it again.
Comment from Hotel Management
15 Dec 2021 by Thanks and solution, Hotel Management
Silvia, thanks for your review. I'm happy because the villa itself and your stay in general were satisfactory. Parking is indeed a problem. We've thought that allowing only one car per villa will help improving this mess. But I send my appologies for this discomfort.
