Ratings based on 212 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Beautiful Boutique Hotel. Tastefully decorated. Wonderful staff. Great location. Comfortable bedding with great towels, robe etc. The terrace is lovely, the common areas are all lovely. I highly recommend.
by A verified traveler
Posted 7 Apr 2024
They were very accommodating
Comment from Hotel Management
7 Apr 2024 by Anibal Garcia, Hotel Management
Dear Mr. Magno, Thank you for your kind comments and qualification. This motivates us to keep improving.We hope we can see you soon.Cordially
by A verified traveler
Posted 14 Jan 2024
Beautiful property and the staff are amazing. Incredible views from rooftop deck.
Comment from Hotel Management
15 Jan 2024 by Anibal Garcia, Hotel Management
Dear Mr. KimThank you for your qualification and comment.This motivate us to keep improving our service.We hope we can see you soon.Cordially
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Anibal Garcia, Hotel Management
Dear Ms. Jenniferthank you for your qualification.This motivates us to keep serving and improving on it, as we did with you.We hope we can see you again. Cordially
by A verified traveler from La Ceiba
Posted 27 Dec 2023
I stayed in 2 other more expensive hotels and this is the one I liked the most. Certainly the one I'll go back to whenever I find myself to be in Antigua Guatemala again. The quality of the products used are top notch, like everything else really. From the toiletries, all the way to the linen. The staff is so well-mannered, friendly, respectful and detail-oriented. The hotel itself is so well decorated, it's like travelling back in time to colonialism. Special mention to Natalia who treated me with so much kindness, patience and provided me with good recommendations and directions whilst also taking good photographs of myself. Also, to the cooks with their home-made style authentic guatemalan breakfast with locally sourced fresh quality ingredients that tempted me to go back just to have a taste of them again. Truly a gem! I wish i could rate it more than 5 stars. By the way, this is my first time reviewing anything on this site, so go figure how good my experience must have been for me to be doing it now.
Comment from Hotel Management
10 Jan 2024 by Anibal Garcia, Hotel Management
Dear Mr. RicardoWe really appreciate you share your experience suring your stay stay with us. This motivates us to keep serving as you described and keep improving our service.We hope we can see you again.Cordially
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Anibal Garcia, Hotel Management
Dear Mr. Kanchan,We appreciate and we thanks you for your qualification.This motivates us to keep improving our service for you and new guests. Cordially
by A verified traveler
Posted 11 Nov 2023
My fiancé and I stayed at this property for 2 nights and still cannot get over this place. The hospitality, food, and location is 100000/10. Would definitely come back to stay here and recommend this place to anyone. The staff were marvelous and friendly and the bedrooms nothing like I’ve stayed in before and we’ve traveled quit a few times. Loved our stay here!
Comment from Hotel Management
11 Nov 2023 by Anibal Garcia, Hotel Management
Dear Mrs. Elizabeth, Thank you for your comment and qualification, we really appreciate it because this motivates us to keep improving to provide a better service.We hope we can have the possibility of serving you on your trip to this Colonia City.Cordially
by A verified traveler from North Miami
Posted 29 Oct 2023
Comment from Hotel Management
30 Oct 2023 by Anibal Garcia, Hotel Management
Dear Ms. Jennifer,Thank you for your comments and qualification.This lift us to keep improving and provide a better service.We hope we can have the opportunity of serving you on your next trip to Antigua Guatemala
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
30 Oct 2023 by Anibal Garcia, Hotel Management
Dear Ms. Danielle,Thank you for your comments and qualification.This lift us to keep improving and provide a better service.We hope we can have the opportunity of serving you on your next trip to Antigua Guatemala
by A verified traveler
Posted 20 Sep 2023
Beautiful property, great breakfast and the hotel staff were very helpful.
Comment from Hotel Management
20 Sep 2023 by Anibal Garcia, Hotel Management
Thank you Mr. DanielThank you for choosing us as your hotel during your recent visit to Antigua. We hope you have been enjoyed your stay and the beautiful city where we are. Thank for sharing your experience during your stay with us.We hope we can have the opportunity of serving you on your next trip to GuatemalaCordially
