Ratings based on 218 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 26 Aug 2023
I enjoyed my stay and my room was great. Parking is very limited and I wasnt make aware of that until check in.
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening Brandice,Thank you for your review! I am so sorry that you found issues with our parking but I hope the next time you are in the area that you choose to book with us again! Warm Regards,Gabriella
by A verified traveler
Posted 19 Aug 2023
Great location
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening Ariene,Thank you so much for your review! I am glad that you found our location great. I hope that you stay with is again!Warm Regards,Gabriella
by A verified traveler
Posted 19 Aug 2023
Great location. All you need in one convenient little package.
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening Melissa,Thank you for your review! I am glad that you found our little suit to your liking and we would love to host you again soon! Warm Regards,Gabriella
by A verified traveler
Posted 14 Aug 2023
Clean unit with all the requirements , compact and nice feel. Wish parking should be easier
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening Priyank,Thank you for your review! I apologize that the parking caused some problems. I am glad that you enjoyed your stay. I hope that you stay with us again soon!Warm Regards,Gabriella
by A verified traveler
Posted 5 Aug 2023 on Travelocity
Id really like to give this hotel a 10 out of 10.Really!
Its a great location, an upbeat feel and a European feel. The room is very clean and a European wet room style bathroom which is unique to Canada for a hotel. Everything about the accommodation was great. Even includes a kitchenette with everything you'd require including a full sized fridge. But here's where it turns sour...
1. I'm usually up around 7:30am but here it is almost 9:am and I'm exhausted as I haven't had a wink of sleep..There's a natural gas fitted heater I assume in the bathroom that's a bit loud but that doesn't hide the sound of someone in I'm guessing a room above that continuesly seemed to be walking around " all night long" and continuous opening and closing of doors. I'm a sound sleeper but this was horrendous as there doesn't seem like there's any sound insulation in this building. Would love to have come back to this hotel but unfortunately/ definitely won't because of this reason as I'm absolutely exhausted and of course wanted a great night's sleep as that's why of course we want in a hotel.
2. There's zero reception staff here which is unique and interesting but very glad I wrote down the codes to get into the building as well as the code to get into my room. If you forget to bring those details, boy I wouldn't know how to get in! I emailed them & phoned the night before arriving asking if I could get into my room early ( check in is at 3:pm) at 1:pm as I wanted to shower. No reply....
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening Nicholas,Thank you for your review! We truly appreciate your positive comments about our location. I am so sorry to hear about the disturbances you experienced during your stay. Your comfort and a good night's sleep are of utmost importance to us, and we understand how frustrating it can be when external factors affect your rest. We will investigate the issues you mentioned, such as the noise from the bathroom heater and the disturbance from the room above. We will work diligently to address these concerns and improve the overall guest experience, including sound insulation where needed. Regarding the lack of reception staff, we appreciate your understanding of our unique check-in process. We apologize for not responding to your request to check in early. We strive to provide prompt and courteous responses to all guest inquiries, and we regret any inconvenience this may have caused. We will take your comments into account to make necessary improvements. We hope to welcome you back for a more restful and enjoyable stay in the future!Warm regards,Gabriella
by A verified traveler
Posted 3 Aug 2023
Comment from Hotel Management
30 Sep 2023 by Gabriella , Hotel Management
Good Evening John,Thank you for your review! I hope that you can stay with us again! Warm Regards,Gabriella
by A verified traveler
Posted 3 Aug 2023
Liked having a kitchen. Didn't like all the stairs to climb and haul gear. Balcony was very tiny and looked out to a rooftop...not at all scenic.
Comment from Hotel Management
29 Sep 2023 by Gabriella , Hotel Management
Good Evening Colette,Thank you for your review! I am glad that you liked our kitchen amenities in your room! I hope that if you choose to stay with us again that you will be able to book a room with a more scenic view!Warm Regards,Gabriella
by A verified traveler
Horrible parking and no help
Posted 24 Jul 2023 on HotelsParking was a total mess after being told numerous times there would be plenty of parking for a larger vehicle. Only parking available had street people milling around the vehicles at night. The whole area for blocks do not allow overnight parking and parking meters have a max time of 2 hours. Zero help available from anyone after 6pm and overall condition of the hallways and rooms at this location were not comparable to other Micro Boutiques.
by A verified traveler
Posted 21 Jul 2023
