Ratings based on 627 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great staff. Great environment. Great room.
by A verified traveler
Posted 31 May 2024
Pictures are very misleading. The property is very bad maintained. It was acceptable clean on the main areas but we found old pasta at the fridge. No soap in the bathroom! We were 4 and we had only 2 towels. There was a kitchenette but not even a glass or a coffee maker or coffee of any kind.
by A verified traveler
Posted 14 May 2024
The gentle man at the reception ( i forgot his name) was extremely polite and helpful. Thank you for the excellent customer service and making our stay wonderful. will be back again.
by A verified traveler
Posted 16 Mar 2024
Comfortable, spacious, well-equipped rooms with kitchenettes. Effective towel heaters in the bathrooms too!
The complex appears to have been built as a student type residence and is laid out in several buildings connected by outdoor aerial walkways. I imagine it could get noisy in the corridors, but it was quiet when we stayed there.
We'd been switched from a 5-person apartment to 2 adjacent rooms without notification from the property, but were happy with the setup and with the warm welcome and asisstance from the friendly security guard.
by A verified traveler
Great location for Azur Arena
Posted 20 Nov 2023 on HotelsWe just stayed at the property as we attended a sports event in the nearby area. Very convenient location, walking distance. Property was clean, comfortable and very adequate for our stay.
by A verified traveler
Posted 23 Sep 2023
It was a last minute booking to be nearer the airport for an early morning flight so served a purpose. It was value for money, if people want luxury then you will not get it here but then you should expect to pay for that. This was inexpensive, clean and basic. Did have a good pool and sun loungers but we did not use them.
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
Posted 18 Sep 2023
by A verified traveler
Posted 3 Sep 2023
I'll start by saying the staff here are (mostly) friendly and try to help (within their limitations). However, Expedia has let us down portraying this property as much more modern and well kept than it is. It is unfortunately tired and shabby. The lovely photo of Reception is not current. The furniture that greets you on arrival is stained and dull. The same goes for the rooms. There is paint peeling from ceilings and the edges of the basin cabinets are coming off. The floor had been 'cleaned' yet made bare-feet instantly dirty. In one room the air conditioning was not working. After 2 days of promises to fix it we had to request to move rooms. The towel rail was not working and again maintenence either did not come or just did not fix it (to dry towels as we were only entitled to clean ones once). They promised to provide a mop (as we are responsible for keeping the room clean). We gave up asking for things to be fixed.
They provide one roll of toilet paper at the start and multi purpose liquid soap/shampoo and if you run out you need to request more from Reception at specific (limited) opening times (not the whole day as stated by Expedia) as there is no housekeeping (nor an internal phone to call anyone). There was no 'turndown service' as listed by Expedia. And the rooms are certainly not 'soundproof'. There are no parasols (the hotel were surprised they were listed by Expedia), the steam room & half of the gym equipment were out of order. Expedia update this listing!
Comment from Hotel Management
18 Sep 2023 by zenitude D, Hotel Management
Hello, We are sorry to hear that you did not enjoy your stay. Thank you for your opinion, we will study it to improve the negative points.Yours truly.
by A verified traveler
Posted 3 Aug 2023 on Hotels
