Ratings based on 234 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
10 Sep 2023 by Guest Experience Team, Hotel Management
Thank you for your visit and for your 10 score.Kind regards
by A verified traveler
High expectations; bitter disappointment
Posted 18 May 2023 on HotelsModern stylish property, but we cut short our stay because of inadequacies in comfort, service and overall efficiency of the hotel. For example: extra hard beds so guest had to try to sleep in chair, no in-room coffee or tea, digestive illness from dinner seafood pasta, tough filet mignon for other dinner, room safe did not work and was not fixed by staff, promised a la carte breakfast menu was refused by restaurant servers who insisted only 18 Euro buffet available (meaning $20 tea and toast for sick guest!). Finding the hotel was also difficult, even in daylight with two GPS navigation systems. Inadequate street signage in Antequera. This Parador presents itself as a high-class lodging with serious cuisine, but fell far short on both counts.
Comment from Hotel Management
18 May 2023 by Guest Experience Team, Hotel Management
Dear Thomas, We regret that you stay wasn't as expected and we apologise for any inconvenciences.We are sure that your digestive illness wasn't caused by anything you ate at the Parador, because, otherwise we would have more guests would have been ill. But we are very aware of all your comments and we have already checked the safe. We hope you could come again to Spain and continue to visit Paradors.Kind regards, Guest Experience Team
by A verified traveler
Posted 5 May 2023
We stayed at the Parador as members of a travel group that was touring Andalusia. Antequera is centrally located, providing easy access to cities and places of interest. We arrived a day ahead of the remainder of the tour group so we were able to enjoy the property by ourselves. The hotel, sitting atop a hill overlooking the countryside, is quiet and understated, blending well with its surroundings. The town, with its restaurants and shops, is a quick walk away. The restaurant offers a buffet breakfast that includes eggs, bacon and sausage cooked as ordered. Lunch and dinner were also very good, with a variety of menu options. An outdoor patio serves drinks and snacks. The entire hotel staff was very attentive and professional. A delightful young lady named Ledy was especially helpful in the restaurant. If we happen to visit the area again, we will definitely return to the Parador.
Comment from Hotel Management
5 May 2023 by Guest Experience Team, Hotel Management
Many thanks Robert,for your wonderful comment. We are delighted to know that your stay was excellent and we are looking forward to welcoming you back soon. Kind regards, Guest Experience team
by A verified traveler
Posted 26 Apr 2023
Comfortable rooms with modern furniture and everything working. The only point to improve is to open the swimming pool in April. With the global warming, weather is already hot by then, and it is a waste a closed swimming pool under the Andalusian sun.
Comment from Hotel Management
26 Apr 2023 by Guest Experience Team, Hotel Management
Dear Claudio thank you for your kind words about your stay in Antequera. We are delightful to know that you have enjoyed your stay, besides the pool which will be opened soon. We hope to see you soon again.Best regards,
by A verified traveler
Posted 24 Apr 2023
Comment from Hotel Management
14 May 2023 by Guest Experience Team, Hotel Management
Dear JimThank you so much for your visit. We are delight that you have enjoyed your stay. We hope to see you again in your next visit to the town. Kind regards Guest Experience Team
by A verified traveler
A quiet night.
Posted 12 Jan 2023 on HotelsRoom small and dark. Wardrobe area all black. Linen good.No english language tv, not even bbc news channel which is usually in all hotels.
No proper reading light, bedside lights very high so disturbs person in other bed if have on. Normal rooms have baths so to get a walk in shower we had to have a disabled room. Shower and sink grouting looked as if a 4 year old child had done it, not attractive. Door into room creaked very loudly and we heard others making the same loud noise. No bidet. Everyone polite and helpful but no friendliness, formal. Very quiet. Areas to sit. Easy and free carpark access. No gym, spa or indoor pool. Was fine for a one night stay.
Comment from Hotel Management
13 Jan 2023 by Guest Experience Team, Hotel Management
Dear johnThank you for your feedback. We are glad to know that you liked your overall your stay in our Parador. We would be glad to see you soon again. Kind regardsGuest Experience Team
by A verified traveler
Posted 21 Oct 2022
Very disappointing to find the pool closed(although still being cleaned) when temperature in the thirties.
Bar rather souless. Modern, spacious room with bath and shower. Safe. No tea making facilities. Very expensive compared with other Paradors eg Jaen.
Comment from Hotel Management
21 Oct 2022 by Guest Experience Team, Hotel Management
Dear Diana, thank you for your visit and for your review. We regret that your stay wasn't as expected.Regarding to your comment about the pool, it is a seasonable pool and it is specified on different sites, when it will be closed ( beginning of Oktober)We hope you continue visiting ParadoresKind regards
by A verified traveler
Posted 20 Sep 2022
Lovely views from the hotel. The pool area was very relaxed and spacious gardens
Use of tea/coffee facilities in room would have been expected
Comment from Hotel Management
20 Sep 2022 by Guest Experience Team, Hotel Management
Dear Lorraine,Many thanks for taking the time to comment on your stay at our hotel.We are delighted to know that you had a wonderful time with us and that you have enjoyed our establishment.Would be pleased to welcome you back again in the future. Best regards,
by A verified traveler
Posted 7 Sep 2022 on Hotels
Comment from Hotel Management
8 Sep 2022 by Guest Experience Team, Hotel Management
Thank you Trevor foe your visit.We hope too see you again in the future.Kind regards
by A verified traveler
Posted 22 Aug 2022 on Hotels
The hotel is on the edge of town but walking distance to all the attractions. It’s clean and comfortable and the reception staff are pleasant and helpful. The bar staff were pleasant too but the service was terrible. I don’t think there were enough properly trained staff.
Comment from Hotel Management
22 Aug 2022 by Guest Experience Team, Hotel Management
Dear Allan, thank you for choosing our hotel for your recent trip to Antequera and for giving us a kind review. We are glad that apart from the mentioned inconveniences ,which we regret, your stay with us was pleasant and enjoyable. Please be assured that we will discuss your meaningful feedback internally to improve our service. Best regards,
