Ratings based on 43 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by IC Hotels CRM Department, Hotel Management
Dear Dylan,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels ResidenceKind Regards,IC HotelsCRM Department
by A verified traveler
Posted 9 Apr 2024
We had an amazing stay at IC Residency! Our choice of a beach villa was perfect – it was well-maintained, beautiful, and had a private pool. The villa also came with a dedicated cabana at the beach, which was a great perk.
The true highlight of our stay, however, was the exceptional hospitality. Both the restaurant staff and the cabana staff at the beach went above and beyond to make us feel welcome and comfortable. We were impressed by the food options as well. Everyone at the resort truly seemed dedicated to ensuring our stay was enjoyable.
Based on this fantastic experience, I would highly recommend IC Residency to anyone looking for a luxurious and relaxing getaway.
Comment from Hotel Management
10 Apr 2024 by İrina Yılmaz, Hotel Management
Dear Arun K,On behalf of the IC Hotels Residence, we would like to express our sincere gratitude for choosing our hotel for your vacation and for taking the time to share your experience with us.We ara very pleased to read that you enjoyed your stay with us and were very satisfied with the services . We really appreciate warm compliments about our staff, it is the greatest motivation for every one of us to maintain our standards and provide guests with the best service.We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kind regards,IC HotelsCRM Department
by A verified traveler
great but noisy
Posted 28 Jun 2023 on Hotelsclean and nice hotel , the room was great , had the pool villa , great pool , good food .
the only bad things is the noise - parties until late hours of the night that you can hear in the room very loud ( a 8 year old kid should be able to go to sleep at 12 am... )
Comment from Hotel Management
28 Jun 2023 by İrina Yılmaz, Hotel Management
Dear Yaron,It has been a pleasure to have you with us in IC Hotels Residence. We would like to thank you for taking the time to wriht your feedback about our hotel. However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management. Thank you for your review and for choosing our hotel. Best Regards, IC Hotels CRM Department
by A verified traveler from Antelias
Posted 28 Jun 2023
One if the beat luxurious Hotel.
Best stuff, best service, best food, best everything.
Highly recommended, book the beach villa with pool and you will get the great experience
Comment from Hotel Management
28 Jun 2023 by İrina Yılmaz, Hotel Management
Dear Elie Bou,Thank you for your valuable review regarding your holiday at the IC Hotels Residence. We are very thankful for your very nice words and pleased that we were able to offer you a wonderful stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
by A verified traveler
Posted 5 Jun 2023
Family stay with wife and 3 kids aged 2,6, and 8. Lakeside villa. Thoroughly enjoyed by all.
Comment from Hotel Management
5 Jun 2023 by İrina Yılmaz, Hotel Management
Dear Khalid,First all thank you for choosing IC Hotels Residence and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
by A verified traveler
Posted 12 Apr 2023
Booked for Bali Villa and it was perfect in all aspects. The hospitality and service second to none. We enjoyed the stay and would recommend highly for other and would also plan for next year of our holiday.
Comment from Hotel Management
12 Apr 2023 by IC Hotels CRM Department, Hotel Management
Dear Arun Kumar,We are glad that you stayed satisfied in our hotel and would like to thank you very much for your kind review on Expedia.It is a great pleasure for us to read that efforts of our team members were able to make your holiday comfotable and pleasant. We will be always happy to welcome and serve you at IC Hotels Residence. Please, do not hesitate to contact us for your future questions and requests. Best Regards,IC HotelsCRM Department
by A verified traveler
Posted 6 Aug 2022
by A verified traveler
outstanding
Posted 1 Jun 2022 on HotelsService and accommodation were five star
will be returning this year
Comment from Hotel Management
11 Jun 2022 by IC Hotels CRM Departmanı, Hotel Management
Dear Reginald,
We would like to thank you for choosing IC Hotels Residence for your holiday and for your nice comments.
We are very glad to know that you enjoyed your stay with us.
It will be a big pleasure for us to welcome you at IC Hotels Residence in future. Please, always feel free to contact us for your questions and concerns.
Kindest Regards,
IC Hotels
CRM Department
by A verified traveler
Posted 27 Feb 2022
Every thing was great
Comment from Hotel Management
28 Feb 2022 by Leyla KARA, CRM Department, Hotel Management
Dear Ahmed,
Thank you very much for choosing our hotel and sharing your feedback.
It is always a pleasure to host and serve you at IC Hotels.
We are looking forward to see you again.
Best Regards,
by A verified traveler
Posted 14 Jul 2021
The IC residence is good to relax in a quite surroundings, good concept. The staff service is questionable exept russian speaking team who is really responsive regardless your origin. It could be because of covid instability but breakfast is better in a neighbouring IC Green you are allowed to use.
Comment from Hotel Management
16 Jul 2021 by Leyla KARA, CRM Department, Hotel Management
Dear Guests,
Thank you very much for choosing IC Hotels Residence.
We are very pleased to know that you was satisfied with our concept and our staff.
Your remarks was forwarded to hotel management.
We are looking forward to welcome you at IC Hotels Residence soon again.
Best Regards,
