Ratings based on 589 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Thanks for staff very helpful
Comment from Hotel Management
16 May 2024 by Guest Relation Dept., Hotel Management
Dear HossamThank you very much for your wonderful feedback! It was nice to meet you here!We hope to see you back in the near future.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Posted 27 Mar 2024
If you expect to sleep don’t stay here! The staff are amazing however the management simply don’t care! Was here for medical tourism - kept awake all night with noise of traffic, wild dogs barking, elevator machinery, doors banging, large noisy tour groups, paper thin walls so you can hear other guests. We have recordings from every night of our stay from inside the room with window and balcony door closed!
Raised with staff who offered 2 alternative rooms on lower floors nearer the noise! Offered upgrade to top floor for €150 per night which we of course declined! Noise was unbearable on night 7/14 that staff issued ear plugs!!! Told by IHG Customer Care that the General Manager would contact us within 48 hours - still waitiing! Have requested a refund for the nights we haven’t used and been told No as they offered room on a higher floor - no they didn’t! Also they stated that they had already given us a sea view room on the 9th floor when we booked a city view room like we should be thankful! Maybe the room we booked would have been quieter?
We have now moved to another hotel at an additional cost -
Do they think we would have done this if they had actually made a suitable alternative? Also they dispute when we complained - regardless of when we complained we paid for a hotel and expect to be able to sleep - pretty basic!!!
Comment from Hotel Management
29 Mar 2024 by Guest Relation Dept., Hotel Management
Dear Elizabeth Rose Regarding your above review its totally a copy and paste from other guest's complain which belongs to other reservation. your reservation was 7 days and you have not any complain that time this detailed story doesnt not belong to you its for your friend. We hope if you would have written your true experince with our hotel.Best RegardsHoliday Inn Lara - Antalya
by A verified traveler
Posted 27 Mar 2024
If you expect to sleep don’t stay here! The staff are amazing however the management simply don’t care! Was here for medical tourism - kept awake all night with noise of traffic, wild dogs barking, elevator machinery, doors banging, large noisy tour groups, paper thin walls so you can hear other guests. We have recordings from every night of our stay from inside the room with window and balcony door closed!
Raised with staff who offered 2 alternative rooms on lower floors nearer the noise! Offered upgrade to top floor for €150 per night which we of course declined! Noise was unbearable on night 7/14 that staff issued ear plugs!!! Told by IHG Customer Care that the General Manager would contact us within 48 hours - still waitiing! Have requested a refund for the nights we haven’t used and been told No as they offered room on a higher floor - no they didn’t! Also they stated that they had already given us a sea view room on the 9th floor when we booked a city view room like we should be thankful! Maybe the room we booked would have been quieter?
We have now moved to another hotel at an additional cost -
Do they think we would have done this if they had actually made a suitable alternative? Also they dispute when we complained - regardless of when we complained we paid for a hotel and expect to be able to sleep - pretty basic!!!
Comment from Hotel Management
4 Apr 2024 by Guest Relation Dept., Hotel Management
Dear Elizabeth Rose Regarding your above review again its totally a copy and paste revıew from other guest's complain which belongs to other reservation. your reservation was 7 days and you had not any complain that time this detailed story doesnt not belong to you its for your friend. We hope if you would have written your true experince with our hotel.Best RegardsHoliday Inn Lara - Antalya
by A verified traveler
Posted 4 Mar 2024
Rooms need a little update. Transport to and from the aiport very expensive
Comment from Hotel Management
5 Mar 2024 by Guest Relation Dept., Hotel Management
Dear Janet,Thank you for your feedback!Hope to see you back in the near future with an even better experience next time!Best regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Posted 9 Jan 2024 on Hotels
Wonderful friendly staff. Clean and cheerful atmosphere. Beautiful view. Good food
Comment from Hotel Management
11 Jan 2024 by Guest Relation Dept., Hotel Management
Dear AnastasiaThank you very much for your wonderful feedback! It was nice to meet you here!We hope to see you back in the near future.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Posted 10 Dec 2023 on Ebookers
Comment from Hotel Management
13 Dec 2023 by Guest Relation Dept., Hotel Management
Dear,Thank you for your feedback! If you have the opportunity to share with us moments that you do not like, we can use this as an opportunity to improve ourselves.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
15 Dec 2023 by Guest Relation Dept., Hotel Management
Dear Hamed,Thank you for your feedback!Hope to see you back in the near future with an even better experience next time!Best regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler from Singapore
Posted 6 Nov 2023
Only 20 minutes away from the airport, Holiday Inn provides a great place for you to stay.
Comment from Hotel Management
6 Nov 2023 by Guest Relation Dept., Hotel Management
Dear VeronicaThank you very much for your wonderful feedback! It was nice to meet you here!We hope to see you back in the near future.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Nice stay
Posted 22 Oct 2023 on HotelsIt was lovely, relatively quiet room, courteous service, was perfect for a quick sleep between flights, about 15 mins from the airport 👍
Comment from Hotel Management
23 Oct 2023 by Guest Relation Dept., Hotel Management
Dear Elena, Thank you very much for your wonderful feedback! It was nice to meet you here!We hope to see you back in the near future.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
by A verified traveler
Posted 13 Oct 2023
The Holiday Inn team was great, the free sea view upgrade was really welcomed.
Comment from Hotel Management
13 Oct 2023 by Guest Relation Dept, Hotel Management
Dear Cosmin Thank you very much for your wonderful feedback! It was nice to meet you here!We hope to see you back in the near future.Best Regards,Guest Relations Dept,Holiday Inn Antalya Lara
