Ratings based on 85 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Beautiful, comfortable And Fabulous staff.
by A verified traveler
Posted 19 Dec 2023
Great stay and amazing service! I really enjoyed my stay. The two things I'll say for improvement: One, they need chairs with BACKS, not just stools. Two, in my room, there was a white box on the wall (maybe 20 x 30 cm big) that was actually letting in cold air from outside. The concierge and I had no idea what it was or how to stop it so we just stuffed it with a towel. It was 0° outside so it was a problem.
by A verified traveler
Posted 29 Nov 2023
Wonderful clean comfortable room and a great breakfast
by A verified traveler
Posted 23 Oct 2023
Marvelous
by A verified traveler
Posted 25 Sep 2023 on Hotels
Great friendly service, flexible with checkout, nice, clean and well located
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
Posted 13 Sep 2023
Excellent hotel, location and service! I highly recommend!
by A verified traveler
Posted 24 Aug 2023
The staff is very nice and makes you feel at home. Everyone working at this hotel was very friendly, smiling and helpful. Hugo (Front Desk) was amazing.
The Hotel does a great job selecting personnel and must provide training or coaching on the importance of great customer service.
We enjoyed the hotel HEBE and recommend this hotel to anyone staying in Annecy.
by A verified traveler
Posted 9 Jul 2023 on Hotels
Hotel location spot on everything about the hotel was great for a stop over not many hotel give you free coffee and desert in the reception generally i thought it was great
by A verified traveler
Posted 5 Jul 2023 on Hotels
Wonderful hotel and staff!
