Ratings based on 789 Verified Reviews

4.1 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Everything was within easy walking distance. Cleaning staff was exceptional. Friendly and efficient. Pillows were too firm. Too big. And there was no ability to access A/C and it was too warm at night. The small room was heated too much by the in room refrigerator.
3 out of 5
by A verified traveler

Posted 24 May 2024
The room is very small considering it is 4 star hotel
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Lovely staff! Within walking distance to old town. Spacious room. Parking on street or in parking garage is right next to hotel, right next to train station as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Sep 2023
Great service, convenient location, immaculate and updated. Great stay!
5 out of 5
by A verified traveler

Posted 19 Aug 2023
Super clean and near the old town. From this location you can go anywhere
2 out of 5
by A verified traveler

Very disappointed...

Posted 25 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2023 on Hotels
5 out of 5
by A verified traveler from San Diego

This traveler left a rating score only Posted 19 Jul 2023
4 out of 5
by A verified traveler from Villaz

Posted 8 Jul 2023
Awesome location right by train station and the old town of Annecy. Tons of shopping, restaurants, and walkable to lake locations. Great spot and great hotel. Clean rooms, Euro size, but very well run.