Ratings based on 252 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Good enough to stay compared price.
by A verified traveler
Posted 2 Jun 2024
Television did not work. No electric for medical devices.
Comment from Hotel Management
3 Jun 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Robert,Thank you for taking the time to tell us about your experience at the RED ROOF INN ANNAPOLIS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional television and the other issues which hindered your stay prompting your 1/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 1 Jun 2024
It is a little bit far from the downtown doctor need a car or Uber for transportation and it take around 10-15 minutes to arrive; however, it is very friendly place to stay. Also, there is shopping area in a 10 minute walking distance if you need to buy something.
Comment from Hotel Management
2 Jun 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Hilal,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ANNAPOLIS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 28 May 2024
It was clean. The room had adequate bathroom facilities and bed. The hallways were very dark. The entire property was very run down. The lobby area was small and uninviting. It was okay for a 2-day stay. We will not be staying there again.
Comment from Hotel Management
29 May 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Marjorie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ANNAPOLIS. it's great to hear that you were pleased with the cleanliness. However, I sincerely apologize for the upkeep of the location and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
14 Jun 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Jiazu. The staff at the RED ROOF INN ANNAPOLIS and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 May 2024
It was quiet and safe area.
Comment from Hotel Management
14 May 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at RED ROOF INN ANNAPOLIS. Jolynn, I am happy to hear that you found our hotel to be quiet and the area to be safe. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Jolynn, and can't wait to see you back at Red Roof soon, where we can continue to offer you a quiet and safe stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Good place
Posted 21 Mar 2024 on HotelsTV remote barely worked. Hotel is old.
Comment from Hotel Management
22 Mar 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ANNAPOLIS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issues you had with the tv remote and the upkeep of the property not being to your standard. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 18 Mar 2024
I liked this property was quiet
Comment from Hotel Management
18 Mar 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Jolynn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ANNAPOLIS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Samirkumar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ANNAPOLIS and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
3 Jan 2024 by Oniel Rediresponse Specialist , Hotel Management
Hi Benjamin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Annapolis. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management
