Ratings based on 989 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Monroe

Posted 2 Jun 2024
Jun checked me in, excellent as always. My room was on the first floor, and not large, but well laid out. There was a tear in the hem of my pillowcase, but a small thing and just a note. I do love the Kensington.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Overall this is an excellent place to stay. We will certainly stay thete again.
3 out of 5
by A verified traveler

Posted 31 May 2024
Room was clean, staff was great, bathroom sink was cracked. Bathroom was really small. Restaurant had good food but was always out of something or a couple of something’s. I would go back.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
5 out of 5
by A verified traveler

Posted 28 May 2024
It was clean
5 out of 5
by A verified traveler

Posted 23 May 2024
Very authentic, lovely and clean.
3 out of 5
by A verified traveler

Posted 10 May 2024
Comment from Hotel Management
19 May 2024 by Pnelson, Hotel Management
Thank you Hongchaun for the rating! We look forward to improving your rating during your next stay with us!
5 out of 5
by A verified traveler

Posted 8 May 2024
This hotel delivers comfort and value far above its price point
Comment from Hotel Management
19 May 2024 by Pnelson, Hotel Management
Thank you Jeffrey for the review! We look forward to your next stay with us!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
3 out of 5
by A verified traveler

Posted 2 May 2024
Nice staff. Very professional. Ben helped me get a different room ate at night when I complained the air conditioning wasn’t cooling the room
Comment from Hotel Management
4 May 2024 by Pnelson, Hotel Management
Thank you for the feedback jennifer! We look forward to improving on your next stay with us!